Dynamics 365 Functional Consultant

1 semana atrás

Lisboa, Portugal Greenvolt Tempo inteiro

**Responsibilities**
- Collaborate with business stakeholders to gather, analyse, and document functional requirements.
- Design and configure solutions within **Dynamics 365 Sales**and** Field Service Management** to support business processes and digital transformation initiatives.
- Translate business needs into functional specifications and user stories for development teams.
- Support testing, training, and change management activities during project delivery.
- Ensure alignment between business goals and system capabilities through effective solution design.
- Provide functional support and guidance to end-users, ensuring optimal system usage.
- Contribute to continuous improvement initiatives and best practices within the Dynamics 365 ecosystem
- Ensure proper versioning, branching strategies, and environment management for Dynamics 365 solutions.

**Requirements**:

- Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
- 4+ years of experience as a Functional Consultant or Business Analyst working with Dynamics 365 Customer Engagement (CRM).
- Strong knowledge of Field Service and Sales modules;
- Experience with the Marketing app is a plus.
- Familiarity with Model-Driven Apps, Dataverse, and Power Platform components.
- Experience in writing functional documentation, user stories, and test cases.
- Understanding of integration scenarios between Dynamics 365 and other enterprise systems (e.g., SAP, Power Platform).
- Experience working in Agile/Scrum environments.
- Fluent in Portuguese and English.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to work collaboratively in cross-functional teams.
- Comfortable working in a dynamic and fast-paced international business environment.

**Benefits**

**What do we have to offer?**
- Competitive salary aligned with experience;
- Attractive benefits package including health insurance, pension plan, flexible benefit and meal card;
- Flexible work environment and work-life balance;
- 25 days of holidays;
- 80 days per year of flexible work;
- Free birthday day;
- Being part of an international environment.
- We want an energy transition for everyone from everyone_

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