Cash Collection Junior Specialist

1 semana atrás

Oeiras, Portugal GiGroup Tempo inteiro

We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector.

They are currently looking to strengthen their team with a **Cash Collection Junior Specialist - Polish Speaker **(M/F) for the region of Linda-a-Velha, Oeiras (Lisbon).

**Main responsibilities**:

- Manage customer/account queries to ensure sales ledger balances are clean on customer account;
- Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
- Notify Markets of uncollectable debt risks & mitigate where possible;
- Collection activities based on Market Collection Strategy;
- Respond to incoming collection concerns from the customer and internal stakeholders;
- Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts;
- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls of Collections processes;
- Review and propose updates, through company, to the Standard Routines due to legal or process changes.
- **Ideal Profile**:

- Degree in Business, Finance, Economics or similar preferred but not essential;
- Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);
- Fluent in Polish and Intermediate English level;
- Good problem solving and analytical skills;
- Positive Thinking, willingness to learn and Team Player attitude required;
- Good Organization and Prioritization skills to be able to cope with a fast pace environment;
- Strong work ethic and Respectfulness required.
**We offer**:

- Opportunity to work in one of the world's largest companies.
- Salary conditions compatible with the experience.
- Direct contract with our client.
- Offer of various incentives and protocols in force in the company.
- Initial and continuing training.

We're waiting for you

**Industrias Alimentares e das Bebidas**:
**Banca e Serviços Financeiros**:
**39875 - Lisboa**:
**Oeiras - Lisboa**:

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