Operations Coordinator

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days. To bring this vision to life and accelerate it as fast as possible, we have recently secured €150M from Antin Infrastructure Partners, one of the world's largest investment funds.

⭐Our Mission is as simple as ambitious - Accelerate Sustainable Mobility. And we do it by investing, installing, and operating EV chargers with an innovative business model akin to an Infra and Tech scale-up. In a nutshell, we help businesses find the right charging solution that fits their customers' needs. Today, we’ve joined forces with more than 1,200 partners across Portugal, Spain, France, Belgium, Luxembourg, and Poland, with more than 2,200 contracted locations.

**⭐Our Values**: We are partner obsessed and create bespoke solutions to serve their customers better. We love the challenge of making EV charging simpler, readily available, and integrated with varied retail and service experiences.

Finally, we are all about growing - our network, partner businesses, and teams' professional development but mostly the EV ecosystem. So that sustainable mobility becomes a reality for all as fast as possible. We believe that everything we are and all we want to be, is and will be due to our Team, composed of a collective of creative thinkers and doers with backgrounds from McKinsey, UBS Investment Banking, Oliver Wyman, or Burger King to people responsible for scaling Uber, Glovo, and Lime at their earliest stages. We welcome empowered top performers who, apart from sharing our mission and values, want to bring disruptive ways of thinking and become part of this fantastic journey

**Responsibilities**:
As Quality&Maintenance Coordinator for Portugal, you will be in a key position in charge of managing the preventive and corrective maintenance of our electric vehicle chargers, technical support and leveraging the use of our charging spots.

**Your role will be dynamic, with a wide range of functions**:
**Maintain the charging points**:

- Organize our maintenance strategy, using our internal resources and external service providers, in close collaboration with the project managers - Deployment
- Define & improve preventive and corrective maintenance procedures
- Provide a critical view and solutions to recurring operational problems

**Team management**:

- Coordinate our technicians in the field
- Monitor and maximize the performance of each technician in the team
- Set up and optimize the work tools and procedures for our engineers
- Ensure the training and safety of our technicians

**Supervise the chargers**:

- Monitor the performance and faults of our charging stations using our monitoring software
- Remote diagnosis of charging station malfunctions in collaboration with our support teams
- Implementing action plans to resolve faults

**Profile**:

- Higher education in the field of electricity, automation or maintenance
- You have at least 2/3 years' experience in industry (electrical industry, industrial engineer, civil engineering, automotive, hi-tech industry, production plants)
- You're familiar with electrical equipment and know how to test, diagnose and find solutions to faults in electrical installation and/or industrial devices.
- You're keen to contribute to the management of a technical team.
- Rigorous and methodical, you are able to execute the strategies and projects you undertake perfectly, with excellent organizational skills and a sense of priorities.
- Excellent written and verbal communication skills in front of direct reports and clients
- English level allowing fluent verbal and written communication
- You are fluent in Portuguese
- You are based in Lisbon

**⭐Nice to have**:

- Experience with electric vehicle chargers
- Knowledge about electric mobility industry
- Proven team and project management skills
- Experience in quality assurance and maintenance areas

Get to know our benefits
- Private health insurance
- Gym pass membership
- Company Phone
- Flexible time (you own your time)
- Annual offsite - this year, it was in the Óbidos and last year in Azores, don’t miss the next one
- Recurrent team building in our local teams

Last but not least, at Powerdot, the best solutions and innovative ideas come from the coexistence of people with different backgrounds that reflect our diverse world. We seek diversity and inclusion - a culture where equal opportunities and mutual respect prevail, and everyone can speak up, challenge the status quo and make a difference.