Courier Operations Specialist
1 semana atrás
We are looking for a **Courier Specialist** to join Bolt's **Food Delivery team**.
The Courier Operations Specialist will be responsible for managing courier supply in the market for our food delivery operations - from growing our current supply, to improving on quality and performance.
They'll be activating, onboarding, and training new courier and/or fleet leads that drive our operation in the market; while also discovering and driving performance improvements across the Courier Operations organization.
The role will be working closely with the Courier Operations Managers / Country Manager, with a direct impact on the business growth through achieving supply growth milestones and key metrics.
To succeed in this role a person must be smart, work hard, and be focused on execution and achieving business results in a simple yet smart way.
- **Support all Bolt's Food Delivery operations** in the city
- **Creating and optimising processes**. Efficiency is our priority; you will help us find the most efficient way to run operations
- **Lead relationship with courier suppliers **responsible for requesting the correct number of dedicated couriers for each store
- **Review key operational metrics.** Utilisation rate, rejected orders, online hours, delivery time - these and other metrics define success of our marketplace business. You will be looking for ways to improve these metrics
- **Establish how many couriers we need. **Setting the targets of the supply we need, and finding new ways to get them active on our platform, are essential to meet our demand needs
- **Developing and executing strategies. **Courier incentives, churn prevention, improving delivery times, managing undersupply and oversupply. You'll be working on solving these and other challenges on a weekly basis
- **Establish, follow and enforce safety standards** and procedures in compliance with a healthy work environment and legal requirements to couriers
- **Availability to work in shifts and on the weekends, early morning or night if needed**
- **Bachelor's Degree **in Business Administration, Operations or related field
- **Previous relevant experience **in operations management, last-mile operations, or business development
- **Proven track record **of consistently achieving quality metrics and operational targets by improving operational processes and frameworks
- You are an **analytical thinker **who loves to solve problems
- Be an **owner** and proactively find solutions to business problems
- You are **organized**. You deliver stuff on time & handle stress well
- **Great analytical skills**. Ability to interpret and present data to support decision-making
- Be fluent in **Portuguese and English**
LI-Hybrid
-
Uber For Business Support Specialist
2 semanas atrás
Lisboa, Portugal Uber Tempo inteiroUber For Business Support Specialist (French Speaker) Join to apply for the Uber For Business Support Specialist (French Speaker) role at Uber The Community Operations organization at Uber is responsible for delivering world‑class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact‑management...
-
Credit Operations Specialist
Há 7 dias
Lisboa, Portugal Neotalent Conclusion Tempo inteiroWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
-
Partners Community Specialist
Há 3 horas
Lisboa, Portugal Bolt Technology Tempo inteiroWe are looking for a Partners Community Specialist to own projects related to Bolt's engagement with drivers, couriers and fleets. The successful applicant will work closely with marketing, local ops and management teams to deliver ongoing community engagement via regular forums, engagement sessions and online correspondence. The goal for this role is to...
-
Senior IT Operations Specialist
1 semana atrás
Lisboa, Portugal Sky Tempo inteiroWant to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you’ll do: - Take end-to-end responsibility for the IT Operations across the Portuguese structure- - Supervise the IT...
-
Operations Specialist
Há 2 dias
Lisboa, Portugal Bolt Technology Tempo inteiroWe are looking for an Operations Specialist for our Electric Scooters team based in Portugal. **About us** Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We're a global team of more than 100 nationalities joined on a common mission - to make cities for people, not cars. And we need...
-
Sales Operations Specialist
Há 6 dias
Lisboa, Portugal Synopsys Tempo inteiro42863BR - PORTUGAL - Lisbon **Job Description and Requirements** **At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And we’re powering it all with the world’s most...
-
Branch Operations Operator
Há 3 horas
Lisboa, Portugal Deutsche Bank Tempo inteiro**Role Responsibilities**: The Operator is responsible for supporting all the Branch Operations products daily activities and ensure timely, complete and accurate processing of relevant information, such as: - Cheque Desk handling - Invoices capture - Minerva & Loomis daily processes handling - Returned Mail daily control - Audit Letters issuance - Back...
-
Business Operations Specialist
3 semanas atrás
Lisboa, Portugal Knokcare Tempo inteiroLearn about knok At knok, we dare to lead and humanise the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it, and you can recognise it in every person who embraces this mission. Through a Digital Front Door...
-
HR Operations Specialist
Há 4 dias
Lisboa, Portugal Unit4 Tempo inteiro**Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...
-
German-speaking Sales Operation Specialist
1 semana atrás
Lisboa, Portugal City Job Offers Tempo inteiro**German-speaking Sales Operation Specialist in Lisbon** Your relocation will be fully organized by the employer. **German Sales Operation Specialist based in Lisbon** **The Company**: Work for a multi-billion dollar corporation, founded in 1907 as a courier service in the United States. This is one of the most famous and valuable delivery services in the...