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**About the job** - The KYC Data Team Leader primary focus is to manage a KYC Data Officers team in organising the team activity, ensuring quality and that all operational activities are in accordance with KYC (Know Your Client) and internal procedures. The Team Leader is also accountable for contributing actively to the implementation and success of initiatives that promote organisation, efficiency and team spirit **Your Main Activities Are** - Management: - Manage team’s organization and performance, work prioritization and planning- Prepare and follow up team members training plans. Encourage and support the team - Manage the relationship with key onshore stakeholders - Daily production overview: - Ensure that all production requests have been correctly allocated. Also, ensure that KPIs to track volumes/WIP/Backlogs are in place- Ensure that key best practices are in place: morning meeting, issue escalation, meeting preparation - Ensure that Quality targets are reached - Back-up on production tasks whenever needed - Reporting- Ensure that regular reporting on the activity is in place- Ensure that issues are escalated to the appropriate level of Management - Participate in reviewing of KYC procedures and contribute to activity optimization and projects **Profile and Skills to Success** - Academic degree in Law, Economics and Finance Accounting - Fluency in English - Professional experience in KYC and/or Compliance - Ability to deliver results - Great oral and written communication skills - Ability to develop others & improve their skills - Ability to understand, explain and support change LI-Hybrid **Why joining BNP Paribas?** - **Leading banking institution** BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe. - **Our presence in Portugal** Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses. - **International reach** Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines; **Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services; **Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients. - **Diversity and Inclusion commitment** - **Commitment towards work/life balance** At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. - **Remote Working Conditions** At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. - In case you are selected for this role, further documentation will be requested to support your hiring process. **PRIMARY LOCATION** **PT-11-Lisbon** **JOB TYPE** **Standard / Permanent** **JOB** **FINANCE ACCOUNTS AND MANAGEMENT CONTROL** **EDUCATION LEVEL** **Bachelor Degree or equivalent (>= 3 years)** **EXPERIENCE LEVEL** **At least 2 years** **SCHEDULE** **Full-time** **REFERENCE** **2304GMOCM14699** **APPLY** *** - (REF: 2304GMOCM14699)
