Customer Service Banking
2 semanas atrás
We are looking for a highly qualified and motivated professional to join our client’s backoffice team in the banking - insurance sector, with great written and verbal communication skills.
**Responsibilities**:
- Manage customer service operations and backoffice activities in the banking/insurance sector;
- Provide an excellent service experience to the customers, answering their questions and solve problems in an efficient way;
- Collaborate with the team in order to improve process and service efficiency;
- Keep a high level of precision and attention to the detail while you are dealing with documentation and administrative processes
- contribute to improve the company procedures and policies;
**Requirements**:
- Be fluent in French (C2 Level);
- Previous experience in customer service;
- Basic knowledge in operations and processes in the Banking/Insurance sector;
- Ability to work in a dynamic environment, with deadlines and golds set;
- Excellent skills in organization and time management;
We offer:
- Opportunity to be a part of a International Company;
- A dynamic and challenging work environment;
- Possibility to desenvolve your professional skills;
- Training schedule: 9am-6pm from Monday to Friday (Duration of 1 month);
- Work schedule: Monday to Saturday from 7am - 7pm and Saturday 8am-5pm (2 days off: Sunday + 1 day off on a rotational shift pattern);
- Contract with an experimental duration of 3 months
Do not miss out on this opportunity to improve your career in an exciting and dynamic sector.
**Tipo de oferta**: Integral/Full-time
Horário de trabalho:
- Turno de 8 horas
- Turno rotativo
Tipos de pagamento complementares:
- Bónus de performance
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