Ui/ux Program Manager

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of Strategy and Technology lays the path for Nokia’s future technology innovation and identifies the most promising areas for Nokia to create new value. We set the company’s strategy and technology vision, offer an unparalleled research foundation for innovation, and provide critical support infrastructure for Nokia.

Are you ready to join the Nokia Digital Office team and contribute to deliver to Nokia IT users a superior user experience?

The UI/UX Program Manager will be a member of the Digital Office Communications team, partnering with all units of the Digital Office, Digital Office eco-system of partners and with Nokia corporate Communications to define, implement & permanently evolve the Digital Office / IT Services portal targeting a efficient and engaging UI/UX that enhances end user productivity.

What you will learn and contribute to

Are you passionate about solving problems?
As part of our team, you will:

- Leading the program to redefine, implement & permanently evolve the IT services portal to bring a unique UI/UX to IT users, based upon user stories, and benefit from the latest state of the art technologies and architecture best practices
- Performing user research, ideation, experience maps, user journeys, user flows, visual design or interactive prototyping, usability reports, testing, defect fixing, business deployment and training. Implementing accessibility requirements and brand guidelines on IT services portal
- Address UI/UX for large digitalization programs such as ngERP, Hestia
- Getting videos developed by program team as media to convey key messages toward IT users
- Establishing a Center of Excellence to perform a continuous improvement approach on the IT Services portal, capitalizing on feedback from IT user groups, be they within DO or within Nokia
- Evolving the IT services portal to an Employee Center as the destination site for employee needs
- Evaluating and measuring defined KPIs to ensure continuous improvement

Your skills and experience
You have:

- Bachelor or Master degree in Multimedia, Internet, Digital Design, Computer Science or related discipline
- At least 7 years of experience in web design, project management and business processes
- Experience working in large, complex public or private organizations
- Strong video creation skills
- Ability to understand nuanced communications and serve as relationship manager to stakeholders across multiple units and functions
- Proficient in English

It would be nice if you also had:

- Strong project management, communication and UI/UX skills
- Excellent interpersonal skills to lead a program team
- Knowledge of Microsoft Sharepoint and ServiceNow are strongly desired

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

LI-Hybrid

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.