Travel Advisor

2 semanas atrás

Lisboa, Portugal GIGROUP Tempo inteiro

Are you a travel lover looking for a bright job opportunity?

As a customer service representative, you’ll be helping travelers find, plan, and book their flight and/or hotel, ensuring a worry-free and efficient travel experience Step into Portugal and give your career clearance for Takeoff

Responsibility
- Greet and converse with client’s customers in a courteous, friendly and professional manner;
- Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;
- Research travelrates, destinations, options and packages, accurately provide information and answer general travel and site related questions;
- Track and report call types and service issues.

**REQUIREMENTS**:

- Fluent level of written and verbal communication skills in German;
- Good level of written and verbal communication skills in English (minimum B2);
- High school diploma or higher;
- Excellent communication skills and Social intelligence - empathy, self-awareness, cultural sensitivity;
- Previous call center experience in a sales and/or customer service capacity;
- Strong web-based navigation skills;
- Flexible and quick learner, able to adapt continuously.

**OFFER**:

- International career in a multicultural environment;
- Training and familiarization phase;
- Investment in training and personal development;
- Opportunity to grow in a dynamic leading multinational company;
- Accommodation;
- Refund of initial flight expenses;
- Annually complementary return flight to your home country (within Europe);
- Health Insurance since day one in the company;
- Free company events and activities.

//pt.Gigroup.Com.

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