French Speaking Customer Advisor
Há 3 dias
**Location**:work from home in Portugal
**Role**:French-speaking Customer Service Advisor - Work from Home
**Salary**:
- €880 gross per month (14 payments per year)
- Performance bonus up to €170/month
- Weekend bonus of €30 for each weekend worked
- Meal allowance: €7.23 net per working day
**Working hrs**:40 hrs p/week, rotational between:
- Monday to Friday: 09:00 - 21:30
- Saturday: 09:00 - 20:00
- Sunday: 10:00 - 19:00
- 2 rotational days off per week
**About the Role**
**Responsibilities**
- Handle incoming customer inquiries across multiple channels
- Provide clear, accurate, and friendly support
- Guide customers in making product-related decisions
- Resolve complaints and escalate issues when required
- Ensure a positive customer experience at all times
**Requirements**:
- Native level French speaker
- Good command of English
- Customer-focused mindset with empathy and patience
- Previous experience in customer service or tourism is an advantage
- Ability to work flexible hours on a rotating schedule
**What’s on Offer**
- Work from home
- Competitive salary with attractive bonus structure
- Ongoing training and career development opportunities
- International and multicultural work environment
**About Talingual**
INDNI
Pay: 1,000.00€ - 1,150.00€ per month
**Language**:
- native level French (required)
- English (required)
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