People Specialist

Our mission at Fidel API is to unlock the full potential of payment cards. We offer a suite of financial infrastructure APIs that enable developers to build programmable experiences connected to purchases made in real-time using a card. Our tools are transforming how merchants and users interact by powering real-time, event-driven engagements, best-in-class loyalty and rewards programs and revolutionising processes from reimbursements to expense management.

Our APIs are used by start-ups through global enterprises including Google, British Airways, TopCashback, and Blackhawk Networks, and are supported by the world's largest card networks, including Visa, Mastercard and American Express.

Launched in 2018, Fidel is headquartered in London, with offices in Lisbon, New York, and remote employees globally. Fidel is backed by investors including Nyca Partners, QED Investors, Citi Ventures, RBC Capital and Commerce Ventures.

Reporting to our People Manager, the People Specialist will support and facilitate projects across the employee lifecycle and in HR operations.

**What you'll do**:

- Partner with the People Manager to develop and implement processes to build and nurture a world-class team globally
- Partner closely with Finance to ensure accurate and timely Portugal payroll processing while engaging in ad-hoc projects as needed
- Facilitate global hiring process across the company as needed including sourcing, interviewing, and onboarding activities
- Drive employee engagement and retention initiatives to make Fidel API a great place to work
- Proactively communicate people-related issues to all employees while continuously gathering feedback to improve processes
- Use a data-driven approach in project execution to derive valuable insights and enhance decision making
- Monitor and maintain accuracy of all people data within our HRIS to ensure the highest level of data integrity and accuracy
- Support the People team with ad hoc projects that move business objectives forward

**We want you, if you have**:

- 2 - 3 years of experience in HR/People or related fields
- In-depth knowledge on Portugal employment law, regulations, and processes
- Strong analytical and data skills, with a demonstrated ability to work comfortably with numerical data and solve problems using data-driven methodologies
- Proven planning and organisational skills, with a keen eye for details and the ability to manage multiple tasks effectively
- Ability to work on your own initiative, be flexible, adaptable and open to change
- Excellent communication skills and ability to collaborate with various stakeholders
- A passion for creating a positive and productive work environment for all employees

**OUR VALUES**

At Fidel API, we live by our values and what we stand for, and that feeds into every decision we make. Fidel comes from the Latin word 'Fidelis' which means reliability, trust, truth and dependability. We honor those values — and our commitment to them — by naming ourselves after the ancient root word itself.

Across our company, we speak over 10 languages and represent over 20 different nationalities. It's our diversity of background, thinking, talents and skills that allows us to build truly global products for the developers who are driving payments innovation forward.

**BENEFITS**

We're committed to making Fidel API a fantastic place to work and we go to great lengths to give you what you need to succeed. Our benefits include:

- Unlimited holidays (you manage your time)
- Flexible work options - choose where you work (hybrid, remote or in one of our offices)
- Home office budget
- Enhanced Parental Leave - 16 weeks at 100% pay as our global minimum standard
- Health Insurance (Medical, Dental, Vision, and more) for you and your family
- Annual Learning and Development budget
- Virtual and in-person team gatherings & activities (dependent on location)

At Fidel API, we don't just accept difference - we celebrate it, we support it, and we thrive on it. We're proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of educational attainment, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status - simply, we consider all qualified applicants, consistent with any legal requirements. If you have a disability or special need that requires accommodation, please let us know.

**To all recruitment agencies**: Fidel API does not accept agency resumes. Please do not forward resumes to our jobs alias, Fidel API employees or any other company location. Fidel API is not responsible for any fees related to unsolicited resumes.