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**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. **People Specialist needed to join our team on a permanent basis, here at VML Enterprise Solutions.**: **The opportunity**: You will be part of the People Team, reporting into the Lead People Business Partner, supporting a headcount of approx. 110 people across our Porto and Lisbon offices with the opportunity to gain exposure working across the wider business in the UK. Your primary role will be acting as the first point of contact for new starters and employees, providing guidance on company policies and procedures, supporting the People Operations Team providing valuable input from a Portugal perspective, as well as supporting the People Team with exciting people projects and initiatives. **What you'll be doing**: **People Inbox** - Have knowledge and understanding of what and who to triage to for employee led queries - Provide accurate and timely information to employees and managers managing expectations along the way, and responding within the agreed SLAs **Payroll** - Ownership of the monthly payroll spreadsheet - Run joiners, movers, leavers and pending transactions report on Bamboo to ensure data is complete in time for payroll **Onboarding** - Main point of contact for new hire from offer stage - Carry out the weekly People Inductions - Manage the end-to-end Portugal Visa process **Benefits** - Full knowledge of our benefit policies and processes, handling any queries either from the employee or benefit provider. - Support open enrollment processes and communicate benefit changes to employees - Collaborate with benefit providers to resolve issues and ensure accurate record-keeping - System administration for new joiners, leavers, and changes into the WPP Portugal systems. - Liaison with WPP Shared Services for monthly payroll changes **People Analytics** - Conduct month 1 check ins, mid point probation check ins, and exit interviews. Updating the People Advisor & People Partner with relevant feedback in order to support them with providing constructive feedback to the necessary key stakeholders involved. - Utilise People Metrics and data to identify trends and areas for improvement **Policy & Compliance** - Stay up to date on Portuguese employment laws and regulations, ensuring compliance with Portugal local requirements - Assist in the development and implementation of People Policies, procedures and initiatives to ensure compliance with legal requirements and best practices, including communicating policy changes and updates to employees. - Act as the initial point of contact for our people, providing guidance on company policies and procedures. As well as work with the relevant People Advisor/People Partner to address and resolve issues and conflicts. **General** - Have a solid understanding of our people operation processes and how they fit with our businesses VML Enterprise Solutions; UK/Portugal/China/India, CCG & Satalia - Seek for delivery improvement opportunities in collaboration with People Partners, People Operations & Learning & Development to ensure we provide the best employee experience - Undertake or contribute to people projects and initiatives as and when required - Regularly collaborate with our People team and other stakeholders within the business to provide administrative support and advice. - Nurture and manage the relationship with WPP shared services Portugal team. **What we want from you**: - Enthusiastic with a "can-do" attitude - Pro-active and takes initiative - Strong communication skills both written and oral - Strong organisational skills and good attention to detail - Multi task and adapt quickly to change - Ability to build relationships speaking with people at all levels - Resilient and calm under pressure - Working knowledge of HR database systems - Basic knowledge of IR35 - Good IT skills in word and excel **What we can offer you**: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including hybrid working
