Customer Support in Dutch, Lisbon Oriente, Monday-friday, Start 8.01

**Possible start: 8.01**:

- We offer efficient and fast remote recruitment process
- It is great possibility to get good money throughout the year in Portugal
- **Working schedule time frames**:Monday-Friday: 07:30-20:00** (Greek time - 8h/day, 40h/week, 5 days/week) with weekends off
- **We do NOT require previous experience**, we will teach you everything

**Company**:
Support for insurances brand
Our client is the world's largest publicly traded property and casualty insurer for Homeowners. If you are seeking a role where you manage a variety of internal accounts, then we would love to hear from you

You will provide a warm and professional contact with each of our customer’s clients. You will ensure excellent service standards and maintain high customer satisfaction while reaching your career goal and contributing to the future success of the company.

**As a Customer Support you will**:

- **Receiving telephone calls or chat from Dutch clients**wishing to obtain various types of information concerning the insurance policy **-only inbound**:

- Indexation and electronic archiving in our document management tool
- Policy changes/Cancellation requests/Making a claim, updating payment details
- **This position is NOT connected with sales/acquisition - it's only operational support while the customer himself wants to change something in his account**

**Competitive salary and remuneration system (incl. meal allowance)**:

- **Base salary: 1238 € gross x 12 months**(or 1100 € gross x 14 months) - you choose the payment schedule
- **100€ gross project bonus/month (it is a fixed salary supplement)**:

- **up to 100€**gross performance bonus,
- **€7.63 NET/day (approx. 167,86€/month) meal voucher**
- Your average _**monthly gross salar**_y ranges _**from€1,338 to €1,606.**_

**What we offer**:

- **Possible start: 8.01**:

- Private life friendly working time frames**:Monday - Friday 07:30 - 20:00** (40h per week, 8h/day) with weekends off
- **Full-time fixed-term contract**for 6 months with the possibility of extension (under Portuguese law), with **NO Permanence Clause required.**:

- **Training is provided at the beginning of the work**:

- **We offer office based work system in our modern location in Lisbon - Oriente**:

- Health insurance with a dental plan
- Complete online hiring process regulated

**What do we expect**:

- **Fluency in Dutch (C2 - native)**:

- Communicative English level (min. B2)
- **You live anywhere in Lisbon or you are ready to relocate there**:

- **Relocation support with company-provided shared accommodation**for 12 months (a monthly cost of €280, including all utilities, deducted directly from the salary).
- You are looking for adventure in fast growing, international company
- We do NOT require previous experience, we will teach you everything

**Note: We require EU citizenship or full rights to work in Portugal**

Are you interested in a new adventure?
- #dutchSpeakers #workIn Lisbon #insurances #backOffice_
lisbondutch

Pay: 1,338.00€ - 1,606.00€ per month

Application Question(s):

- Is your English language at communicative level (min. B1)? Please confirm here:

- When is the closest possible start date for you?
- Your current location (city):

- Are you legally allowed to work in Portugal?

If you are not an EU citizen, confirm the basis on which you can work in Portugal (visa/work permit, etc.).
- Have you ever worked with Concentrix or Webhelp in Portugal? Please leave the notes here:

- Is your Dutch language at working proficiency level (min. C1)? Please confirm here:

- Are you ready to work in an office in Lisbon Oriente?

**Education**:

- High school or equivalent (required)

**Language**:

- communicative English (min B1) (required)
- Dutch (at least C2-level) (required)