Advertisers Support

Há 2 dias

Lisboa, Portugal JUJUR Tempo inteiro

Position: Polish Advertisers Support

Location: Lisbon, Portugal

Employment type: Full-time

**DUTIES AND RESPONSIBILITIES**:

- Provide pre and post-sales support for all self-service products
- Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
- Identify trends and solve problems facing multiple SMB clients
- Deliver a positive attitude towards the brand
- Maintain and update all job-related administrative forms

**REQUIREMENTS**:

- Native/fluent in Polish, both oral and written. Fluent in English (at least B2 level)
- Knowledge of advertisement industry will be considered as an advantage
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently, while being team player at the same time
- Able to work rotating shifts

**OFFER**:

- Portuguese employment contract
- If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later
- Holiday entitlement with 22 days per year
- Three weeks training that prepares you optimally to conduct the job tasks
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- 40 Hours per week on a weekly rotational shift pattern - you'll be informed about the shifts in later stages of the recruitment process
- Guidance and tools to reach your full potential
- Temporary, renewable working contract
- Initial employment contract with a duration of 12 months
- Subsequent extension of one more contract for 12 months
- Permanent contract after 2 years
- Private health insurance after contract signature (additional to standard insurance)

Airport pick-up and administrative help with registration in Portugal
- Reimbursement of flight expenses after 9 months
- Yearly paid flight to home destination
- Free Portuguese classes, water sport activities, soft trekking and much more

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