B2B Advertiser Support Consultant with Arabic
Há 4 dias
On-site in Lisbon | Social Media | B2B Advertiser Support We are hiring an Arabic-speaking Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the advertiser experience from day one. Key Responsibilities Proactively identify and implement service improvements to enhance the overall user experience. Handle end-to-end product troubleshooting and customer support across email and chat channels. Take full ownership of advertiser queries, collaborating with in-house Product Operations and Engineering teams to resolve technical, generic, or product-related issues. Ensure high customer satisfaction through clear and consistent communication during the entire case lifecycle. Meet and exceed service levels across all channels, ensuring best-in-class productivity and fast resolution times. Partner with internal technical specialists to educate advertisers on product features, best practices, and common issue types. Requirements Mandatory experience in paid campaign management. Degree in Marketing or a related field. Proven experience in Digital Marketing. Previous experience in a Contact Centre or service program within an AdTech company. Strong familiarity with Social Media platforms and basic understanding of digital advertising. Strong customer service orientation. Ability to work independently and collaboratively. Compensation Base salary: 915€ Complexity Bonus: 200€ (paid over 11 months) Meal Allowance: 7.23€ net per working day Transport Allowance: 20€ per month Work Schedule Initial schedule: Monday to Sunday – 07:00 to 19:00 Shifts: 07:00–16:00 or 10:00–19:00 Later stage (date to be confirmed by the client): 24/7 operation – rotating shifts 2 rotating days off
-
Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiroOn-site | Lisbon, PortugalWork Model:100% On-siteDomain:Social Media Advertising | B2B Advertiser SupportRole OverviewWe are hiring anArabic-speaking Advertiser Support Consultantto support business clients of aleading global social media platform.This role is designed for professionals with hands-on experience inpaid digital campaignswho can combine...
-
Lisboa, Portugal Cloudheight Solutions Tempo inteiroOn-site | Lisbon, PortugalWork Model:100% On-site Domain:Social Media Advertising | B2B Advertiser Support Role Overview We are hiring anArabic-speaking Advertiser Support Consultantto support business clients of aleading global social media platform. This role is designed for professionals with hands-on experience inpaid digital campaignswho can combine...
-
Arabic Advertiser Support Consultant – Social Media
1 semana atrás
Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiroOn-site | Lisbon, PortugalWork Model:100% On-siteDomain:Social Media Advertising | B2B Advertiser SupportRole OverviewWe are hiring anArabic-speaking Advertiser Support Consultantto support business clients of aleading global social media platform.This role is designed for professionals with hands-on experience inpaid digital campaignswho can combine...
-
Lisboa, Portugal Cloudheight Solutions Tempo inteiroOn-site | Lisbon, PortugalWork Model:100% On-site Domain:Social Media Advertising | B2B Advertiser Support Role Overview We are hiring anArabic-speaking Advertiser Support Consultantto support business clients of aleading global social media platform. This role is designed for professionals with hands-on experience inpaid digital campaignswho can combine...
-
Arabic speaker Advertiser Support Consultant
1 semana atrás
Lisboa, Portugal Cloudheight Solutions Tempo inteiroOn-site in Lisbon | Social Media | B2B Advertiser SupportWe are hiring an Arabic-speaking Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the advertiser experience from day one. Key...
-
Arabic speaker Advertiser Support Consultant
1 semana atrás
Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiroOn-site in Lisbon | Social Media | B2B Advertiser SupportWe are hiring an Arabic-speaking Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the advertiser experience from day one.Key...
-
Arabic Speaking Marketing Customer Support Specialist
50 minutos atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroArabic Speaking Marketing Customer Support Specialist About the job Arabic Speaking Marketing Customer Support Specialist Arabic (Egypt, Jordan and UAE)Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Arabic-speaking Customer...
-
Arabic Customer Consultant
Há 4 dias
Lisboa, Portugal Cloudheight Solutions Tempo inteiroOn-site in Lisbon | Social Media | B2B Advertiser SupportWe are hiring an Arabic-speaking Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the advertiser experience from day one. Key...
-
Arabic Customer Consultant
1 semana atrás
Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiroOn-site in Lisbon | Social Media | B2B Advertiser SupportWe are hiring an Arabic-speaking Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the advertiser experience from day one.Key...
-
Lisboa, Portugal Cloudheight Solutions Tempo inteiroB2B Advertiser Support Consultant – Portuguese (Brazilian) Speaker Location: Lisbon, Portugal | On-site | Full-time We are hiring a Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the...
