Hotel Customer Advisor with Based

1 semana atrás

Lisboa, Portugal City Job Offers Tempo inteiro

**Hotel Customer Advisor with based in Lisbon (German Market)**

Fixed-term Full-time

Are you passionate about the travel industry, and you speak German? This is your chance to work for a prime international hotel chain We are in search of a sales specialist and customer advisor to help travelers find, plan and book their hotel and enable them to live a worry-free and efficient travel experience. This is a great opportunity to start a career in tourism in sunny Lisbon Take this challenge and join a multicultural team

**German Customer Representative for international hotel chain (Lisbon based)**

**The company**:
With over 6,400 hotels, this international hotel group is one of the largest in the world. In Europe, they are represented with almost 500 hotels from the Ascend Hotel Collection, Clarion, Quality and Comfort brands, including about 80 hotels in Germany, Italy, Switzerland, Austria, Hungary, the Czech Republic, and Turkey.

**Your responsibilities**:

- Advice the customers during the research and booking of their hotel
- Create personalized offers based on the needs of the client and follow up with a direct booking
- Receive and actively resolve customers’ inquiries
- Management of booking changes, adjustments, and any other customer concerns.

**Your profile**:

- You are native German speaker
- You are proficient in English (C1)
- You are available to work in rotating shifts from Monday to Friday, between 8:00 am and 8:00 pm
- You are a quick thinker and have an energetic personality
- You are customer-oriented
- You love traveling

**Benefits**:

- Paid Intensive training for all new employees
- Fixed-term, renewable employment contract with an initial duration of 6 months
- Possibility of permanent employment after 24 months
- Competitive salary
- Private health insurance from the signature of the employment contract
- Work from a modern office in Lisbon
- Pick-up from the airport
- Administrative support for your integration in Portugal
- Subsequent reimbursement of flight costs
- Free annual flight home
- Accommodation in a shared flat in Lisbon
- Free Portuguese courses, sports, and events

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