Hotel Customer Advisor with German Based
2 semanas atrás
**German-speaking Travel Customer Care in Lisbon**
Are you a German speaker and passionate about traveling?
We would like to meet you We are looking for Customer Advisors to join a leading hotel group in Lisbon
**German Customer Care Representative based in Portugal**
About the Company:
This is a prime hotel group that offers unique and meaningful experiences in more than 5100 hotels across 110 countries.
The Profile:
- You are fluent in German.
- You are proficient in English (B2).
- You are passionate about the hotel industry.
- You are able to work on rotating shifts.
- You have great communication and interpersonal skills.
- You are customer focused.
Your responsibilities:
- Be the bridge between the hotels and the suppliers providing information, offering support and solving B2B complaints.
- Prepare, maintain, and review purchasing files, reports and price lists.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
**Benefits**:
- Fixed-term, renewable employment contract with an initial duration of 6 months.
- Private health insurance from the signature of the employment contract.
- Competitive salary.
- Full-time position.
- Performance and Complexity Bonus.
- Gain valuable know-how thanks to initial training.
- Work in a modern office and join an international team.
Relocation package (only for international applicants):
- Pick-up from the airport and administrative support for your integration in Portugal.
- Subsequent reimbursement of flight costs.
- Free annual flight home.
- Accommodation in a room in a company’s flat in Lisbon.
- Free Portuguese courses, water sports, soft trekking and much more.
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