Customer Support

2 semanas atrás

Lisboa, Portugal HAYS Tempo inteiro

Our client is an Aviation Company that is looking for new Advisors to join the team.

**Your new role**:
Manage flight reservation requests and updates;
Provide information regarding airports, restrictions, aircraft performance, documents required for travel and other details to deliver an uncompromising and efficient level of service;
Contact with departments in order to have the correct and necessary data to fulfil the Owners requests, providing a high-quality customer service;
Guarantee the flight’s feasibility by checking information in the reservation system;
Ensure that all data regarding the passengers is up to date and accurate to prevent issues;
Anticipate potential areas of Owner discontent or conflict and ensure that appropriate decisions are executed to minimise adverse consequences to the Owners / Clients;
Manage the travel needs of Owners allocated to Key Account Managers in the absences of Senior Account Managers, acting as a back-up to the Owner Services Key Account Managers.

**What you need to be successful**:
Experience in customer-facing or call centre environments (nice to have);
Fluency in written and spoken English & German (both mandatory);
Proficiency in MS Office;
Open to work by shifts (mandatory).

**Next step**:
Pacote salarial atractivo

  • Customer Support

    Há 16 horas

    Lisboa, Lisboa, Portugal Rocket Stars Tempo inteiro

    Dutch Customer Advisor in LisbonDrive Premium Customer Experiences in Coffee SupportJoin a world-renowned coffee brand and become the trusted point of contact for customers who value qualityand service. As a Customer Support Specialist, you'll assist clients across phone, email, and chat — ensuringsmooth ordering, subscriptions, and product support while...

  • Application Support Analyst

    2 semanas atrás

    Lisboa, Portugal Prophix Portugal Application Support Analyst Tempo inteiro

    The Application Support Analyst (ASA) proactively seeks solutions for our clients' various technical and product related issues. As there is a large interface with our clients, the position requires an individual who is comfortable and confident when working remotely with our customer base. The ASA should have an excellent technical grasp on software and...

  • Customer Support

    Há 9 horas

    Lisboa, Portugal JUJUR Tempo inteiro

    Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract) DUTIES AND RESPONSIBILITIES:Provide support to customers by phone, email, chat and social media channels Handle with all questions and inquiries about products and services Actively work on the optimization of all processes related to customers Closely work...

  • Customer Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Veesion Tempo inteiro

    Veesionis a fast-growing French tech startup that develops an innovative gesture recognition solution using AI and computer vision.Our technology helps thousands of stores across 30+ countries reduce shoplifting by detecting suspicious behavior in real time.Following our Series B funding, Veesion is scaling rapidly across international markets such as the US...

  • Customer Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal JUJUR Tempo inteiro

    Position: Customer SupportLocation: Lisbon, Portugal Employment type: Full-time (6 month contract)DUTIES AND RESPONSIBILITIES:Provide support to customers by phone, email, chat and social media channelsHandle with all questions and inquiries about products and servicesActively work on the optimization of all processes related to customers Closely work with...

  • Customer Support

    Há 2 dias

    Lisboa, Lisboa, Portugal Nordic Talent Hub Tempo inteiro

    The role involves providing exceptional customer service by addressing customer inquiries through various channels.Responsibilities include managing customer accounts, resolving issues to ensure customer satisfaction, providing technical support, and striving for continuous improvement in customer service standards.Qualifications:Native or C2 level of Dutch...

  • Customer Support Agent

    2 semanas atrás

    Lisboa, Lisboa, Portugal Workster Jobs Tempo inteiro

    Are you fluent in Russian and Polish with a passion for providing exceptional customer support? We are seeking a dedicated Customer Support Agent to join our dynamic team in Lisbon. Your linguistic skills will be essential in ensuring client satisfaction and maintaining the high-quality service we are renowned for.Key Responsibilities for the Customer...

  • Customer Support Representative

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Summary: We are looking for a bilingual Customer Support Representative fluent in Dutch and English to join our dynamic support team. You will be responsible for delivering outstanding customer service to our Dutch- and English-speaking users by handling inquiries, solving problems, and ensuring a seamless experience across all touchpoints. This role is...

  • Customer Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Care Specialist - All the languagesWould you like to improve your career in a tech company in Europe? Apply for this job position and we can have a scheduled appointment with competitive salaries and accomodation.Job DescriptionAs a Customer Care Specialist, you will be the first point of contact for supply and demand-related customer support...

  • Customer Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Care Specialist - All the languagesWould you like to improve your career in a tech company in Europe? Apply for this job position and we can have a scheduled appointment with competitive salaries and accomodation.Job DescriptionAs a Customer Care Specialist, you will be the first point of contact for supply and demand-related customer support...