Helpdesk Coordinator

1 semana atrás

Lisboa, Portugal Olisipo Tempo inteiro

Referência

12491_HelpdeskCoordinator_Lisbon

**Descrição**:
Helpdesk

**Perfil**:

- Bachelor's degree in Computer Science, Information Technology or related field;
- Experience in IT helpdesk support and team management;
- Knowledge in ITSM and support control systems;
- Excellent skills in Windows, macOS, Microsoft 365, Zoom and networking;
- Knowledge of internet security and data privacy;
- Communication in English and Portuguese. Nice to have: Certifications in ITIL, Microsoft, Cisco or similar technologies. Main responsabilities: Supervise and guide a team of service desk technicians, fostering a culture of outstanding customer service;
- Conduct regular performance evaluations, offering feedback and coaching to enhance team efficiency and skill set;
- Provide initial contact and communicate resolutions for customer issues related to various IP technologies.

  • Gerente de operações de serviço

    1 semana atrás

    Lisboa, Portugal SNP Solutions Tempo inteiro

    SS Solutionsaims to redefine standards, establishing itself as a business partner recognized for adding value and making collaboration seamless. More than a technology consultancy company, we aim to be a strategic partner to our Clients. With simple interactions and optimized processes, our services are consistently delivered with quality, precision, and...

  • Gerente de operações de serviço

    1 semana atrás

    Lisboa, Lisboa, Portugal SNP Solutions Tempo inteiro

    SS Solutionsaims to redefine standards, establishing itself as a business partner recognized for adding value and making collaboration seamless.More than a technology consultancy company, we aim to be a strategic partner to our Clients. With simple interactions and optimized processes, our services are consistently delivered with quality, precision, and...

  • Facilities Support-b4

    2 semanas atrás

    Lisboa, Portugal JLL Tempo inteiro

    JLL supports the Whole You, personally and professionally. **Role summary**: An exciting opportunity has arisen for a Facilities Coordinator to join JLL’s Integrated Facilities Management business. The Facilities Coordinator will manage operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material,...

  • Business Support, Facilities Support

    2 semanas atrás

    Lisboa, Portugal JLL Tempo inteiro

    JLL supports the Whole You, personally and professionally. Job description Manage the front office team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services Monitor and maintain office equipment and supplies Manage and maintain regular contact and...