Hotel Infante Sagres | F&B Supervisor
Há 4 dias
Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As F&B Supervisor, by tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.Your day to day:PeopleIn the absence of a Manager, conducts shift briefings to ensure hotel activities:Cooperate in the development of departmental standards and procedures to promote salesmanship, quality of service and profit;Promote teamwork and quality service through daily communication and coordination with other department. Coordinate VIP deliveries with appropriate departments;Perform other duties as assigned.Guest ExperienceEnsure all complaints during shift are solved and logs all in log book for further follow up;Monitor standards of guest facilities and services;Assist when necessary with menu and wine list creation;Answer the telephone and take room service orders as per brand standards. Deliver orders as per standards;Correctly enter all pertinent information of an order including special items, cooking meat instructions, no seasoning, etc.;Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant for bar guests if applicable;Set-up meetings rooms for client meetings and events;Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable;Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction;Welcome guests and respond to requests in a prompt and professional manner.Responsible BusinessSupervise the maintenance of service equipment;Maintain a clean, neat and well-organized work area;Check the working condition of equipment and machinery in accordance with specifications;Report to supervisor all unsafe or malfunctioning equipment, safety hazards or any other maintenance and repair needs;Ensure all the HACCP procedures are in place.FinancialDo and control product requisitions in order to have all the correct par stocks;Set up outlets including all supplies, linen and equipment. Perform pre and post shift side-work;Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during and at close of shift;Receive payments and process transactions according to established policies and procedures; give correct change; document voids on void balance sheet. Close checks to correct guest’s room account;Supervise cash handling and banking procedures;Establish and instruct staff in cash security procedures;Follow established script to encourage up-selling.
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Cozinheiro de 2ª
2 semanas atrás
Porto, Portugal Hospes Infante Sagres Tempo inteiro**Sou uma empresa**:Hospes Infante Sagres Pessoas - Promover o trabalho de equipa e serviço de excelência através das acções diárias e da interacção com os outros departamentos. Retorno Financeiro - Colaborar na recepção e armazenamento de encomendas; - Colaborar no controlo das despesas e diminuição dos desperdícios em todas as áreas do...
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Hotel Infante Sagres F&b Supervisor
2 semanas atrás
Porto, Portugal Hospes Infante Sagres Porto Tempo inteiroGreat restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As F&B Supervisor, by tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. **Your day to day**: - **People** - In the absence of a Manager, conducts shift briefings to ensure hotel...
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Cozinheiros 1ª 2ª 3ª
Há 3 dias
Porto, Portugal Hospes Infante Sagres Tempo inteiro**Sou uma empresa**:Hospes Infante Sagres Pessoas - Promover o trabalho de equipa e serviço de excelência através das ações diárias e da interação com os outros departamentos. Retorno Financeiro - Colaborar na receção e armazenamento de encomendas; - Colaborar no controlo das despesas e diminuição dos desperdícios em todas as áreas do...
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Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro**Description**: Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As F&B Supervisor, by tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. **Your day to day**: People - In the absence of a Manager, conducts shift briefings to ensure hotel...
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Porto, Portugal Hotel Infante Sagres Tempo inteiro**Sou uma empresa**:Hotel Infante Sagres Your day to day: A respinsible self-starter who is hands-on, and capable of handling multi-faceted projects and working under pressure. Good attention to detail, speed, and accuracy. Possess excellent communication and public relations skills, who is able to interact with restaurant guests in an articulate and concise...
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Empregado de Mesa 2ª
Há 3 dias
Porto, Portugal Hospes Infante Sagres Tempo inteiro**Sou uma empresa**:Hospes Infante Sagres Com o seu próprio toque, transformará os nossos altos padrões em refeições memoráveis para todos os hóspedes; Informe o seu supervisor ou gerente que esteja em serviço, sobre qualquer equipamento inseguro ou incidentes de segurança; Ajude a criar um espaço seguro seguindo os procedimentos de segurança e...
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Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro**Description**: As a Groups & Events Executive at Hospes Infante Sagres Porto, you will be responsible for the sales, coordination, and execution of groups and events, ensuring memorable experiences for our clients.This role will play a strategic part in maximizing Groups & Events revenue, developing new business opportunities, and leading the operational...
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Hotel Infante Sagres | F&B Supervisor
1 semana atrás
Porto, Portugal Experimental Tempo inteiroGreat restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As F&B Supervisor, by tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.Your day to day:PeopleIn the absence of a Manager, conducts shift briefings to ensure hotel activities:Cooperate in the...
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Hotel Infante Sagres | F&B Supervisor
Há 3 dias
Porto, Portugal Experimental Tempo inteiroGreat restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As F&B Supervisor, by tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.Your day to day:PeopleIn the absence of a Manager, conducts shift briefings to ensure hotel activities:Cooperate in the...
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Bellperson (M/F) Hotel Infante Sagres
2 semanas atrás
Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro**Description**: **People** - Promote team work and quality service through daily communications and coordination with other departments. **Guest Experience** - Respond to all guests requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle; - Assist incoming and outgoing guests with...
