German Client Support for Tourism Project

1 semana atrás

Lisbon, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.- Responsibilities as a Legal Online Operations Analyst:- Assist customers with booking of hotels, holiday packages and other travel-related services;- Provide helpful and effective service for both in travel”and post travel questions;- Assist customers with questions regarding payment, changes, cancellation,Requirements- Must be fluent in English and German;- Ability to work in a multicultural environment and as part of cross-functional teams;- Experience with Microsoft OfficeBenefits- Relocation package (accommodation, expenses and flight reimbursement)- Competitive base salary and benefits;- Training and career development opportunities;- A culture of respect and human empowerment;- Very nice office space by the Tagus river, served by several businesses and great access to public transportation

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