(Dutch) Technical Advisor for Search Engine Company
2 semanas atrás
Type of position Full-time position Key languages Fluent Dutch and English (B2) Sector Customer Service / Technical support About our Client Are you a passionate for Customer Service? Would you like to work for the leader company in Search Engine Industry? This company provides its clients with services and systems while ensuring its top quality If you speak native Dutch and you would like to work in Lisbon, reach out to us The Offer· Assist customer by the telephone, emails and chat· Offer technical assistance on the platform· Apply the correct escalation process when necessary· Be an active listener. Show yourself always available to understand and ask clear questions to help the customer· Identify, study and propose the best solution to help the customer· Provide good customer service, making sure the customer is always happy once the interaction is finished· Gather all relevant information into the system and always make sure you deliver a high level of service Requirements· Excellent communication skills in Dutch and intermediate level in English· Experience in technical troubleshooting is a plus· Genuine care giver with a problem solver mind· Able to multi-task, proactive and good with time management· Comfortable with phone calls, email writing and social media Benefits· Salary package with performance bonuses· Permanent contract with 3 month trial period· Apartment Room provided.· Relocation flight reimbursement after 6 months· Initial training, and continuous learning opportunities The Process 1. Submit your application and don’t forget to send an updated CV2. Get a call by our Recruitment Specialist3. Start your interview process4. Get selected5. Start your journey
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