Patient Journey Partner

2 semanas atrás

Amadora, Lisboa, Portugal Roche Tempo inteiro

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Patient Journey Partner 

Hemophilia (Lisboa)

Local customer facing role unlocking value along patient journeys

In response to the increasingly volatile world we live in, Roche Pharma International has gone through a wide scale transformation process - changing our ways of working to be more agile, less hierarchical, highly collaborative, we took the next step in our journey focusing on how we can deliver the greatest value and make a meaningful difference to our customers, patients and society. 

The Opportunity

As the Patient Journey Partner (PJP), you will be at the center of the new Roche organisation, turning upside down the role we play in society - from mostly offering extraordinary medicines towards much more partnering, innovating and leading generative disruption. You will be locally embedded and integrated in the healthcare ecosystem in a functionally agnostic way (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). 

As an empowered leader and the face of Roche, you will collaborate closely with all partners directly touching the patient journey, gaining a deep understanding of their needs, in service of connecting Roche's capabilities to co-create meaningful solutions. In addition, you will be responsible for:

  • Acting as a trusted partner and the primary point of contact between stakeholders and Roche, prioritising and securing resources, and driving solutions that deliver outcomes faster.

  • Collaborating with other patient journey partners and healthcare system partners in a networked way (national and international) to remove roadblocks and unlock possibilities to deliver value for patients and the community.

  • Guiding Roche's products through their lifecycle and supporting their appropriate use, sharing their merits with HCPs in a truthful and balanced manner.

  • Ensuring great experiences whenever partners in the ecosystem engage with Roche employees, products and services.

Who you are

You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem. You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).

In addition, you bring the following skills & experience:

  • Deep knowledge of patient journey(s) and related treatments in Hemophilia therapeutic area, enabling engagement at the specialist level. 

  • Excellent stakeholder engagement skills including partnering with Therapeutic Area Experts (TAEs) and organizations is required. Experience in partnering with Patient Advocacy Groups (PGAs) is highly desired. 

  • Robust understanding of medical affairs strategies and tactics, including clinical research.

  • Self managed and self directed - altruistic in supporting the global network - demonstrating the courage to boldly act on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say "No" to partners when the value is not predictable/foreseen.

  • Strong eye for business with desired expertise in commercialization, medical and customer experience excellence. Experience in formulating cross-functional strategies and orchestrating cross-functional teams. 

  • Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche.

  • Able to understand and use digital means and tools and a deep experience in agile ways of working is desired

  • Fluent in Portuguese. Proficient in English to collaborate internally across the broader Roche enterprise.

  • Residency in Lisbon district is required.

Are you a pioneer that wants to join Roche in a unique moment, where our universe is evolving and you will have the possibility to influence the healthcare ecosystem evolution? Apply now Applications close by December 14th, 2025.

Finding innovative solutions for unmet medical needs is at the heart of what we do. Our ideas and research help save lives. Find out more about Roche focus areas and explore

A presente oferta de emprego é suscetível de ser preenchida por via da contratação de candidatos que reúnam os requisitos necessários para preencher os postos de trabalho respeitantes ao cumprimento da Lei n.º 4/2019, de 10 de janeiro).

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

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