French speaking Customer Service Advisor

Há 4 dias

Lisboa, Lisboa, Portugal FlowDesk CX Tempo inteiro

Live Your Best Life in Lisbon: French Customer Service Opportunities
Are you ready to trade your current routine for the sun-drenched hills and vibrant culture of
Lisbon
? We are currently looking for
French-speaking Customer Service Advisors
to join an elite team in Portugal's stunning capital.

What you'll be doing:
In this role, you aren't just answering calls; you are a brand ambassador ensuring every customer feels heard and valued.

  • Support Champion: Provide top-tier assistance via phone and email to resolve various customer inquiries.
  • Information Expert: Use established procedures to deliver accurate, complete, and valid information.
  • Accountability: Take full ownership of customer queries to ensure they are resolved quickly and professionally.
  • Relationship Builder: Build meaningful, friendly connections with our community in every interaction.

What we are looking for:

  • Language Proficiency: Fluency in French (C1/C2) and a strong working knowledge of English (B2).
  • Tech Intuition: The confidence to troubleshoot basic technical issues related to systems, devices, and connectivity.
  • Clarity: The ability to guide customers through complex procedures with patience and ease.
  • Eligibility: You hold EU Citizenship, a valid Residence Card, or a Manifest of Interest.

The "Lisbon Perks":

  • Health First: Private healthcare and comprehensive insurance plans are included.
  • Competitive Package: An attractive salary coupled with performance bonuses.
  • Relocation Support: If you are moving from abroad, we provide a support package to make your transition to Portugal seamless.

Ready to start your Portuguese adventure?
Lisbon is waiting for you. Don't miss out on this incredible opportunity—apply today or message me directly for more details

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