We re Hiring Customer Support Agent
Há 4 dias
As a global outsourcing player, INTELCIA has been combining talent, technology and processes for 20 years to offer a service and skills tailored to international standards to its clients around the world.
Location: Lisbon
Contract Type: Full-time
Department: Customer Support / Contact Center
Are you passionate about helping others and looking for a new opportunity in Lisbon? We're looking for motivated Customer Support Agents fluent in Spanish (native or bilingual) with good command of English (minimum B1) to join our team
What we're looking for:
Native or bilingual Spanish (mandatory)
English level B1 minimum (mandatory)
Completed secondary education
Previous experience in contact center/customer support (valued)
Strong communication and active listening skills
Team spirit and customer-focused mindset
Availability for rotating shifts (if applicable)
Your responsibilities:
Provide support to customers via phone, email or chat
Clarify doubts and resolve issues efficiently
Accurately log all interactions in the system
Ensure a high level of customer satisfaction and professionalism
What we offer:
Full-time employment contract
Paid initial training
Dynamic and multicultural work environment
Career growth opportunities
Office-based position in central Lisbon
Join us and be part of a team that values people like you
#Intelcia #WeDreamWeCareWeDo #MoreHumanThanEver #PT
The personal data received is analysed under the terms approved by the General Data Protection Regulation (GDPR) and is intended exclusively for the Recruitment and Selection process.
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