Customer Service Manager

We're a European international company that recently opened our new office in Lisbon. After successfully welcoming our first team members over the past few months, we're now excited to grow further That's why we're looking for a dedicated Customer Service Manager who's fluent in English and either German or French to join our journey and help shape this next...

Assist customers with product/service inquiries, orders, and account management. Resolve customer complaints and escalate unresolved issues to management. Maintain accurate records of customer interactions and transactions. Educate customers on product features, pricing, and policies. Follow up with customers to ensure satisfaction and gather...

Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Lisbon for a Customer Service position at PRA Training Center. The Customer Service representative will be responsible for handling customer inquiries, providing support, and ensuring customer satisfaction. Day-to-day tasks include answering phone...

Our client a leading Insurtech providing digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors.Due to expansion the Lisbon team is looking for a motivatedCustomer Service & Admin Specialistto join us.Role OverviewAs a Customer Service & Admin Specialist, you...

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment. What We´re Looking For:Fluent or C2 level in DutchEnglish at B2 level or higherAlready based in PortugalGreat communication and problem-solving...

We are recruiting a customer service agent for one of our clients in Lisbon with Spanish and English to work in the energy (suppliers) field:Your day to day:● Working in Operations, you'll be at the heart of everything we do - helping our customers.● Talk to our customers over the phone most of the working day time, or via email, resolving their queries...

We are recruiting a customer service agent fluent in French for a hybrid role to assist consumers with questions and doubts when using the client's products and services. You'll be able to resolve potential customer queries, recommend solutions, and guide product users through features and functionalities in accordance with standard procedures.A Day in the...

Customer Success & Sales Specialist (Fluent in Italian) Remote/Hybrid | Full-Time Were looking for a Customer Success & Sales Specialist fluent in Italian to support clients, boost seller performance, and drive business growth. You Will: Engage and support Italian-speaking customers Influence seller success and identify sales opportunities Build strong...

Job Posting TitlePortugal Service ManagerThe challengeThe Country Service Manager is responsible for overseeing After Sales operations, ensuring strong performance in revenue generation, warranty repair management, customer satisfaction, and contact center effectiveness. This role drives the development of service-related revenues, including spare parts,...