Senior B2B Travel Agent with Italian

2 semanas atrás

Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro 45 000 € - 55 000 € por ano

We're partnering with a top-tier global travel and expense management company to hire an Italian-speaking B2B Travel Agent. If you have experience with GDS systems and a passion for providing exceptional client support—this is your chance to join a cutting-edge team

Location: Remote from Portugal or Hybrid in Lisbon (your choice)
Employment Type: Full-time
Industry: Corporate Travel | Expense Management | B2B Services
Languages: Italian (C2) & English (C1+)
Compensation: Base salary

What You'll Be Doing

Provide personalized support to business travelers
Solve platform and travel-related issues, from queries to emergencies
Stay updated on industry developments and tools
Build strong relationships across international teams
Share insights with the product and engineering teams for improvements
Consistently meet or exceed KPIs

What We're Looking For
Native/fluent in Italian, with strong English skills (C1 minimum)
Experience in customer support roles within travel/hospitality is ideal
Proficiency with GDS platforms (Sabre, Amadeus, Galileo, or Worldspan) is mandatory
Metrics- and performance-driven mindset
Excellent communication and writing skills
Team player who values feedback and collaboration
Comfortable with Gmail, Zendesk, Slack, Salesforce, and internal tools
Able to work rotating shifts between 07:00–22:00, Monday to Sunday

What You'll Get
Competitive salary based on experience and performance
Remote-first role or hybrid flexibility—your choice
Comprehensive training and ongoing development
Excellent medical, dental, and vision coverage
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health and wellness support
Connectivity stipend for your home office
A vibrant and collaborative work environment

Apply now and help redefine the future of business travel

#TravelJobs #ItalianSpeakingJobs #RemoteJobsPortugal #B2BSupport #LisbonJobs #CustomerService #GDSExperience #Sabre #Amadeus #HybridWork #TravelIndustry

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