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Account Management Analyst
2 semanas atrás
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
As an Account Manager – Partnerships at Indie Campers, you'll be a key player in managing and scaling our global partner ecosystem across North America, Europe, and APAC. You'll be responsible for a portfolio of strategic partners, ensuring their success through data-driven decision-making, strong commercial acumen, and excellent relationship management.You will collaborate closely with cross-functional teams including Operations, Revenue, Marketing, Tech and Customer Experience to support partner performance, satisfaction, and sustainable revenue growth.
WHAT WILL YOU WORK ON?
- Manage a portfolio of global partners, owning the full relationship lifecycle from onboarding to performance optimization
- Negotiate commercial agreements, track performance metrics, and identify opportunities for growth
- Use tools like Metabase, CRM platforms, and G-Suite to monitor partner KPIs and prepare reports for internal stakeholders
- Ensure consistent partner satisfaction through proactive communication and issue resolution
- Collaborate with internal teams to align on priorities, share feedback, and streamline partner operations
- Support strategic projects and initiatives to elevate the partnerships function and drive scalable value
WHO ARE WE LOOKING FOR?
Academic Background- Degree in Business, Management, Economics, Engineering, or a related field
Professional Experience
- 3–5 years of experience in account management, business development, or partnerships
- Background in platform-based businesses or global, fast-growing companies is highly desirable
- Experience working with partners across multiple regions or time zones is a plus
Technical / Hard Skills
- Strong analytical skills with proficiency in Excel/Google Sheets
- Experience with BI tools like Metabase, Looker, or similar platforms
- Familiarity with CRM tools (e.g., Salesforce, HubSpot, Pipedrive)
- Comfortable building performance reports and drawing actionable insights from data
Soft Skills
- Exceptional communication, negotiation, and stakeholder management skills
- High level of ownership and accountability; comfortable working independently
- Agile, curious, and adaptable — thrives in dynamic environments
- Solutions-oriented mindset with a passion for delivering value
Basic Requirements
- Fluent in English (additional languages are a strong plus)
- Comfortable working across multiple time zones
