Head of Account Management

Há 7 dias

Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

ABOUT US

Indie Campers is the leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers. By prioritizing a seamless booking experience and delivering high-quality road trips at competitive prices, Indie Campers has become the go-to choice.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse and continually expanding range of road trip options: from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.

Our goals are ambitious, and we set high standards in everything we do, embracing challenges that push us to innovate and excel. We are dedicated to growing our team with talented individuals who share our enthusiasm for creating exceptional travel experiences, a strong ownership sense and our commitment to operational excellence.

THE ROLE

The Marketplace Head of Account Management plays a pivotal role in rebuilding and strengthening Indie Campers' Marketplace supply. You will lead the strategy and execution behind acquiring, activating, and retaining third-party (3P) hosts — ensuring the availability, quality, and competitiveness of our listings. As the primary owner of host relationships, you will drive the commercial and operational framework that underpins Marketplace growth.

WHAT WILL YOU WORK ON?

  • Lead, coach, and scale the Account Management team responsible for acquiring, onboarding, and managing Marketplace hosts across key markets.
  • Own the host lifecycle: drive activation, engagement, and retention to ensure a stable, profitable, and high-quality 3P supply base.
  • Optimise host acquisition and onboarding funnels to reduce cost per acquisition and increase conversion to active, bookable listings.
  • Monitor and improve core host performance metrics such as nights bookable, acceptance rate, responsiveness, pricing competitiveness, and listing quality.
  • Work cross-functionally with Commercial, Operations, Customer Experience, and Product to enhance host tools, processes, and support, directly impacting Marketplace revenue and traveler satisfaction.

WHO ARE WE LOOKING FOR?

  • A commercially driven leader with 5+ years of experience in account management, partner success, supply management, or marketplace operations, ideally in travel, mobility, or tech.

  • Someone who excels at building relationships, interpreting KPIs, and turning insights into clear strategic and operational improvements.

  • A team-focused, host-centric leader with strong communication, analytical skills, and the ability to balance partner satisfaction with business profitability.

Are you ready to Go Indie?

  • Head of Account Management

    Há 7 dias

    Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    About UsIndie Campers is the leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers. By prioritizing a seamless booking experience and delivering high-quality road trips at competitive prices, Indie Campers has...

  • Global Head of Account Management

    Há 2 dias

    Lisboa, Lisboa, Portugal Bolt Tempo inteiro

    Bolt Business is scaling rapidly, and we are now seeking a Global Head of Account Management & Retention to reinvent how we grow, manage, and support our entire B2B customer base. This is a strategic, high-impact leadership role responsible for building the function from the ground up, across both managed and unmanaged accounts.You'll define the operating...

  • Head of Enterprise and Strategic Accounts

    2 semanas atrás

    Lisboa, Lisboa, Portugal Uber Tempo inteiro

    About The RoleAt Uber Eats, we're building the future of on-demand delivery - and we're looking for a bold, strategic leader to own and grow our most important restaurant partnerships in Portugal. As Head of Enterprise & Strategic Accounts, you'll lead a high-performing team of 5+ Account Managers and Customer Success professionals, driving impact at scale...

  • Head of Operations

    2 semanas atrás

    Lisboa, Lisboa, Portugal Paradigma Creative & Hospitality Group Tempo inteiro

    Company DescriptionFounded in 2020, Paradigma Creative & Hospitality Group specializes in redefining the hospitality industry through creativity and innovation. The company oversees restaurant projects from inception to daily operations, offering expertise in concept development, branding, and management. With a mission to create memorable dining...

  • Global Head of Customer Growth

    Há 3 dias

    Lisboa, Lisboa, Portugal Bolt Technology Tempo inteiro

    Bolt Business is scaling rapidly, and we are now seeking a Global Head of Customer Growth & Retention to reinvent how we grow, manage, and support our entire B2B customer base. This is a strategic, high-impact leadership role responsible for building the function from the ground up, across both managed and unmanaged accounts.You'll define the operating...

  • Global Head of Customer Growth

    Há 2 dias

    Lisboa, Lisboa, Portugal Bolt Tempo inteiro

    Bolt Business is scaling rapidly, and we are now seeking a Global Head of Customer Growth & Retention to reinvent how we grow, manage, and support our entire B2B customer base. This is a strategic, high-impact leadership role responsible for building the function from the ground up, across both managed and unmanaged accounts.You'll define the operating...

  • Head of Amazon

    2 semanas atrás

    Lisboa, Lisboa, Portugal ScaleJet Tempo inteiro

    Our Client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for Head of Amazon for a full-time remote job. As Head of Amazon, you will play a pivotal role in driving the success of the company's brand growth on Amazon. You will be responsible for...

  • Head of Accounting

    Há 5 dias

    Lisboa, Lisboa, Portugal Arbonum Tempo inteiro

    Head of Accounting (Remote)Cyprus · UAE (Dubai) · Hong KongWe're looking for a senior finance professional who combines hands-on accounting expertise withfinance leadership mindset.This role sits at the intersection of accounting, banking operations, and financial control across multiple jurisdictions.What you'll doOversee and manage accounting...

  • Head of Marketing

    Há 2 dias

    Lisboa, Lisboa, Portugal Lebull Tempo inteiro

    Head of MarketingLocation:Lisbon, Portugal (Hybrid)Company: – Sportsbook & Casino OperatorAbout is a licensed and regulated sportsbook and casino operator in Portugal. We are passionate about delivering an exciting, safe, and responsible online gaming experience. As we continue to grow, we're seeking a visionary Head of Marketing to shape and lead our...

  • Account Management Analyst

    Há 5 dias

    Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...