Hospitality Operations Customer Expert with Sales

2 semanas atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 1 250 € - 13 790 € por ano


Location: Lisbon, Portugal

Job Type: Full-Time

Language Requirement: Fluency in Italian and English

Work Schedule: 40 hours per week on a rotational shift schedule (Monday to Friday, between 8 AM and 8 PM).

    • Portuguese public holidays apply.

We are seeking a dynamic Operations Customer Expert - Sales Representative to join our sales team in Lisbon. In this role, you will be responsible for providing expert travel advice and assisting customers in booking accommodations while delivering top-tier customer service. Your goal will be to convert inquiries into reservations, ensuring a seamless and satisfying experience for travelers.

Requirements:
  • Fluent Italian speaker (C2+) with strong English skills (B2 and higher, written and spoken).
  • Strong sales mindset with excellent communication skills.
  • Customer-oriented with a problem-solving attitude.
  • Ability to work in a fast-paced, dynamic environment.
  • Previous experience in sales, customer service, or hospitality is a plus.
  • EU member state passport or a valid residence card for Portugal
Key Responsibilities:
  • Establish and maintain efficient, courteous, and personalized communication with customers in Italian and English.
  • Utilize effective sales techniques to convert inquiries into successful reservations.
  • Provide accurate and tailored assistance to customers, ensuring they receive the best possible lodging solutions.
  • Build and maintain strong relationships with travel partners to enhance customer experience.
  • Manage reservations and ensure customer satisfaction throughout the booking process.

If you're passionate about the hospitality industry and have a knack for sales and customer service, apply today to become part of our dynamic team in Lisbon



Package Details
Offered:
  • Competitive Compensation Package:
    • Christmas and holiday allowances paid in monthly installments
    • Meal allowance (EUR 7 net per working day, paid in a meal card)
    • Total package up to EUR 1,250 (with company-provided accommodation) or EUR 1,379 (without accommodation)
  • Relocation Support:
    • Fully furnished company-rented apartments available for the first 14 months (for candidates living over 100 km from Lisbon).
    • All utility bills (water, gas, electricity, internet) covered by the company.
  • Comprehensive Training Program:
    • 14 working days of paid training in English.
    • Product and customer service training.
    • Hands-on experience with industry-leading software.
  • Additional Benefits:
    • Health insurance from day one of employment..
    • Long-term career development opportunities.

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