Danish Speaker Customer Service Representative – Porto, Portugal '

Há 11 horas


Vila Nova de Gaia, Porto, Portugal Cross Border Talents Tempo inteiro
Customer Service Representative – Danish Speaker

Location: Porto, Portugal
Work Model: On-site
Start Date: 12 February 2026
Working Hours: Monday to Friday, 08:00–17:00 -  Saturday & Sunday off

Job Overview

We are looking for a Danish-speaking Customer Service Representative to join an international customer operations team based in Porto, Portugal. This role is ideal for candidates with a strong customer-oriented mindset who are motivated to work in a structured, multicultural, and professional environment.

Key Responsibilities
  • Handling customer inquiries and providing support via phone, email, and digital channels

  • Resolving customer issues accurately and professionally

  • Ensuring high customer satisfaction and service quality

  • Following internal processes and documenting interactions

Requirements
  • Fluent Danish (spoken and written) + 

    English C1
  • Strong communication and problem-solving skills

  • Customer-oriented mindset

  • Ability to work in a fast-paced environment

  • Availability to work on-site in Porto

Salary & Benefits
  • Net salary: 1,500€ per month (paid over 14 months)

  • Monthly bonus: 150€ per month for 11 months

  • Meal allowance

  • Health insurance

  • Fixed Monday–Friday schedule

  • Career development in an international environment

Interested candidates are welcome to apply with their CVs in English.



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