Sales Operations Line Manager

Change your job, change your workplace, change your future...

We build the future with the essence of excellence: Your Talent, Our Technology, an unstoppable team at the forefront of the digital age, inspired by the harmony and innovation of Japanese culture. Our motto is #Imagine.Change.

Imagine a place where your ideas are not only welcomed but are the driving force behind our evolution. In our company, we invite you to be the architect of your own success, exploring innovative projects and constantly challenging your limits. #LetPeopleSucceed.

It's not just a job; it's an adventure of discovery and continuous learning. Here, every day is an opportunity to learn something new, collaborate with the best, and be part of something truly extraordinary.

Furthermore, in our work culture, diversity and inclusion are fundamental pillars. We value unique voices and celebrate the richness they bring to our team. Together, we are building an environment where everyone thrives.

What are we looking for?

About the Role

Collaborate with different Ricoh Portugal departments (sales, finance, SOP, technical) to develop and manage the company's operations management system - from approving operations in accordance with group policy and commercial objectives to analyzing their execution.

Developing and managing processes, systems, reports, analyses and sales strategies to meet the organization's global objectives and initiatives.

Responsibilities:

• Collaborate in the strategic planning of Ricoh group sales in Portugal.
• Provide, through data analysis and metrics, relevant information to improve the effectiveness and efficiency of sales operations.
• Optimize and enhance existing processes and tools to increase productivity – will be part of the coordination team for the development of management tools and the creation of interfaces between them in order to optimize business control and management.
• Support the financial and sales leadership in the development of forecastings
• Based on technical expertise (IT integrator) and group policy, provide support in designing operations to maximize contribution.
• Coordinate and ensure the validation and approval processes for operations within the limits imposed by the commercial and financial policy and in accordance with his analysis of financial and/or technical risks - analytical critique of the operation
• Rebates management and support in procurement process.
• Optimize the system for monitoring the execution of operations (managing the risk of deviations in deadlines and resources in the operation) and take part in analyzing the closing of the operation.
• Optimizing the management and control system for recurring sales (different types of contracts)
• Optimizing, with the support of the different teams, the pipeline, backlog and bookings control and reporting system

What do you need?

• University education.
• Experience in Operations roles, preferably in the technology sector (experience in the technology market, specifically in the IT infrastructure solutions area in a technology company, is necessary).
• Experience as a project manager and/or service manager in a technology company is valued
• Proficiency in English (knowledge of Spanish is a plus).
• Analytical, communication, and management skills, with a clear focus on results.

What do we offer?

Professional growth: continuous development, training, and career plan.

Work-Life Balance: flexible schedule.

Excellent Work Environment: We love celebrating our successes as one big family. Don't miss out on our Christmas parties, Summer Party, and other charitable and sports events. We even have a band and DJ who always cheer us up with the best music

Flexible Compensation: Tickets Restaurant + Medical insurance.

The Ricoh Group promotes equal opportunities, recognizing and developing its employees based on merit and actively combating any form of discrimination. We believe that diversity is an essential factor for creativity, dynamism, and excellence within our organization. All of our professional opportunities are open to people with disabilities.

If you want to join a passionate team, tackle exciting challenges, and shape the digital future, we're looking for you Discover how your talent can drive the next era of technology. Join us and be part of the revolution that's transforming the tech landscape. Your future awaits here

#IMAGINE.CHANGE #LetPeopleSucceed

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