Customer Support Specialist – Irish Market

Há 4 dias


Lisboa, Lisboa, Portugal LEADS4SALES Tempo inteiro

Customer Support Specialist – Irish Market (Lisbon)

We are looking for Customer Support Specialists for the Irish market in Lisbon. Ideal candidates are detail-oriented, customer-focused, and eager to grow in an international environment.

Role:

  • Provide customer support via chat, phone, and email
  • Handle inquiries and complex cases independently
  • Support fraud prevention and detection processes
  • Assist customers in vulnerable situations
  • Help onboard new colleagues
  • Adapt to different tasks and changing business needs

Profile:

  • English C1/C2 (mandatory)
  • Minimum 12 months of experience in customer service or in banking, finance, or insurance
  • Clear communication, empathy, and customer-oriented mindset
  • Strong decision-making skills and ability to manage complex situations independently
  • Adaptable and motivated in dynamic environments
  • Comfortable with digital tools and quick to learn new systems

Offer:

  • Paid initial training
  • Employment contract with full benefits
  • Health and dental insurance
  • Relocation and accommodation support if needed
  • Annual flight home for international employees
  • Social, sports, and cultural activities
  • International work environment with opportunities for career growth

Note: Only shortlisted candidates will be contacted within 10 working days.

Tipo de oferta: Integral/Full-time



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