German Speaker Customer Service Representative
Há 3 dias
Position: Customer Service Advisor
Location: Porto, Portugal
Work model: On-site
Employment type: permanent contract
Remuneration: Base salary + bonuses
DUTIES AND RESPONSIBILITIES:
- Customer support to German-speaking customers by phone, email, chat and social media channels
- Support our merchants for all questions and inquiries about our product and service
- Actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants
- Closely work with other departments together, for example Sales and Marketing
REQUIREMENTS:
- Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level)
- Ability to listen actively, identify, apply and explain product and/or service expertise with clarity and solve issues in the first contact with customers
- Previous Contact Centre or Customer Service experience (preferable)
- Enthusiastic and skilled in technology applications
- high priority placed on customer service
- Curious and persistent in solving issues
- Organised and can keep a cool head even in stressful situations
OFFER:
- Working hours: Monday to Sunday, between 08:00 and 19:00 with the possibility to extend late shift until 21:00 as per client agreement
- Days off: 2 days (rotative)/ 2 weekends per month (rotative)
- A dynamic and creative team with a positive and friendly atmosphere
- Meal allowance
- Guidance and tools to reach career potential
Package Details
-
German Customer Service Representative
2 semanas atrás
Porto, Porto, Portugal CBT Tempo inteiroJob Description: German Customer Service RepresentativeLocation: Porto, PortugalPosition Type: Full-timeLanguage Requirement: Fluent in German (C2 Level)About Us:Join a dynamic team and embark on an exciting career journey with us in Porto, Portugal We're looking for a German-speaking Customer Service Representative who is passionate about delivering...
-
German Speaking Customer Service Representative For Porto Office
2 semanas atrás
Porto, Porto, Portugal The Lemon Consulting Tempo inteiroPosition: Customer Service RepresentativeLocation: Porto, Portugal Employment type: Full-time (6 month contract)Remuneration: Base salaryDUTIES AND RESPONSIBILITIES:Provide support to customers by phone, email, chat and social media channelsHandle with all questions and inquiries about products and servicesActively work on the optimisation of all processes...
-
French Speaking Customer Service Representative
2 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroFrench Speaking Customer Service Representative Location: Porto, Portugal (On-site) Only candidates living in Porto or within 30 kmWe are looking for French Native or C2 level speakers to join a Customer Service team in Porto.No previous experience is required — full training will be provided. Work ScheduleMonday – SaturdayBetween 07:00 – 19:00...
-
German speaker- Customer Support in Lisbon- Monday to Friday
1 semana atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroAbout the role We are looking for German-speaking Customer Support Representatives to join an international team. You will be responsible for providing high-quality support and ensuring an excellent customer experience for German speaking customers. Responsibilities Provide customer support in German via phone, email, and chat Assist customers with...
-
Bilingual German and English Customer Support
2 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroIf you're looking to grow and be inspired, as German and English speaker you will ensure that performance goals are met across all operations while meeting client expectations for operational excellence: high targets in quality, efficiency, and customer journey improvement. Career growth and personal development We provide all the training, tools, and...
-
Dutch speaking Customer Service Representative for Porto office
2 semanas atrás
Porto, Porto, Portugal The lemon Consulting Tempo inteiroPosition: Customer Service RepresentativeLocation: Porto, Portugal Employment type: Full-time (6 month contract)Remuneration: Base salaryDUTIES AND RESPONSIBILITIES:Provide support to customers by phone, email, chat and social media channelsHandle with all questions and inquiries about products and servicesActively work on the optimisation of all processes...
-
Junior O2C Specialist – German
Há 4 dias
Porto, Porto, Portugal Cross Border Talents Tempo inteiroJunior O2C Specialist – German & English (C1) | Porto (On-site) Start or grow your career in Order-to-Cash (O2C) within an international Finance & Accounting environment.Join an on-site team in Porto with structured working hours, clear processes, and a strong welcome bonus for German speakers. Position Details Location: Porto, Portugal...
-
Reprezentant Servicii Clienți German
Há 2 dias
Porto, Porto, Portugal Jobsonboard Tempo inteiroReprezentant Servicii CliențiRezumatul Postului Căutăm un Reprezentant Servicii Clienți vorbitor de Germană și Engleză pentru a oferi suport tehnic pentru dispozitive medicale. Poziția este pe bază de site (On-Site) în Porto, Portugalia. Pachetul salarial este competitiv, oferind un Salariu de Bază de 1100€ plătit în 14 luni și beneficii...
-
Multilingual Customer Support
Há 3 dias
Porto, Porto, Portugal Cross Border Talents Tempo inteiroMultilingual Customer Support & Operations Specialists (Various EU Languages) - On-Site Porto Porto, Portugal (On-Site) 1,000 - 1,500 Gross per month (Paid 14 times a year) About the Role We are seeking talented and highly motivated multilingual professionals to join our dynamic team in Porto, Portugal. We have multiple immediate openings across several key...
-
Customer Service Support – French Speakers
2 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroLocation:Porto, Portugal (On-Site)Schedule:Monday – Saturday, 7:00 AM – 7:00 PMRequirement:Only candidates livingwithin 30 km of PortoAbout The RoleWe are looking for aFrench-speaking Customer Support Specialistto join our team in Porto. In this role, you will support customers using telecom products, providing clear guidance, troubleshooting assistance,...