Customer Solutions Expert
Há 5 dias
Our client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+ nationalities and offices across Europe and the US, they continue to grow, having become one of Estonia’s leading tech companies.
TasksOur client is looking for a Customer Solutions Specialist to join their Lisbon office and provide top-notch support to French-speaking clients. This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues. They seek someone passionate about helping others and making a positive impact.
Your responsibilities and impact working as a Customer Solutions Expert will be:
- Responding to customer inquiries via live chat and phone in a friendly and efficient manner.
- Collaborating with product management and engineering teams to stay up-to-date on the latest features
- Troubleshooting customer issues and providing suitable solutions
- Helping turn both new and existing customers into loyal users
Skills, experiences and interests you need to succeed in this role:
- Fluency in French and English (additional languages such as Portuguese, German, or Spanish are a plus)
- At least one year of experience in a customer-facing role
- Excellent interpersonal and communication skills
- Ability to multitask and manage several customer conversations simultaneously
- Basic knowledge of sales processes (e.g., lead tracking, reporting)
- Familiarity with email systems and CRM tools (Salesforce, Zoho, etc.) is an advantage
- Confidence in using helpdesk platforms like Intercom, Freshdesk, or Zendesk
What's in it for you?
- A value-driven, people-first company culture
- A diverse team of colleagues from over 50 countries, with offices across Lisbon, Prague, New York, Berlin, and more
- A hardworking team that knows how to have fun while getting things done
- Freedom to share ideas and execute them with the full support of the team
- Flexible working hours with hybrid flexibility for a balanced professional and personal life
- Numerous opportunities for personal and professional growth with internal and external training
- A salary of 18K base yearly (paid throughout 14 months), excluding a monthly bonus of up to 13%, a daily meal voucher (around 8 euros per working day), a shift allowance of 15%, and 1500 euros a year for transportation, technology, health or child care, etc.
- Our client is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all employees, regardless of background.
Interested in joining our client's team? Apply today
Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.
-
Customer Solutions Expert, French speaker
5 meses atrás
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
-
Customer Solutions Expert, German speaker
5 meses atrás
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
-
Customer solutions expert
2 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
2 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroJob DescriptionYour responsibilities and impact working as a Customer Solutions Expert will be:Responding to customer inquiries via live chat and phone in a friendly and efficient mannerCollaborating with product management and engineering teams to stay up-to-date on the latest featuresTroubleshooting customer issues and providing suitable solutionsHelping...
-
Customer solutions expert
Há 7 dias
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroDescription Our client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850...
-
Customer Solutions Expert
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroDescription Our client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850...
-
Customer Solutions Expert
2 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
1 semana atrás
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
1 semana atrás
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
German Speaking Customer Solutions Expert
3 semanas atrás
Lisbon, Portugal Blu Selection Spain Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
French speaking Customer Solutions Expert
3 semanas atrás
Lisbon, Portugal Blu Selection Spain Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
2 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
Há 7 dias
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
Customer Solutions Expert
Há 20 horas
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
-
French-speaking Customer Expert
2 meses atrás
Lisbon, Portugal Workster Tempo inteiroDescription Workster is an elite talent agency partnering with a top multinational technology firm to hire a French-speaking Customer Expert for their Lisbon office. Communicate with customers using various channels (telephone, email and chat)Ensure customer satisfaction and provide professional customer supportHandle customer complaints,...
-
Cobol Technical Expert
3 semanas atrás
Lisbon, Portugal ALTER SOLUTIONS Tempo inteiroCompany Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada,...
-
Senior Customer Solutions Manager
2 semanas atrás
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
