Legal Support Technician

5 meses atrás


Lisbon, Portugal Intelcia Tempo inteiro

Na Intelcia, player global de sucesso há 20 anos, asseguramos as condições para atrair, acolher e desenvolver o talento numa cultura de pertença, positiva, inspiradora, de evolução contínua

Missão:

Será responsável por fornecer suporte técnico e assistência aos advogados e colaboradores jurídicos da empresa cliente. O seu objetivo é resolver eficazmente questões técnicas e informáticas para garantir a continuidade das operações jurídicas.

Local de Trabalho:

Lisboa

O que será importante para ter sucesso:

Licenciatura em Direito

Experiência comprovada em suporte técnico, preferencialmente em ambiente jurídico.

Conhecimento sólido de sistemas operativos Windows e software de produtividade, como Microsoft Office.

Excelentes competências de comunicação e capacidade para explicar procedimentos técnicos de forma clara e compreensível.

Capacidade para resolver problemas de forma eficaz, identificando rapidamente as causas e implementando soluções.

Forte ética de trabalho e capacidade para trabalhar sob pressão em ambientes dinâmicos.

As tuas futuras funções:

Prestar suporte técnico por telefone, e-mail ou sistema de tickets para resolver problemas informáticos e técnicos dos advogados e equipa jurídica.

Diagnosticar e resolver problemas de hardware, software, redes e sistemas informáticos, incluindo impressoras, servidores e dispositivos móveis.

Instalar, configurar e atualizar software jurídico e outras aplicações necessárias para o funcionamento eficiente dos advogados.

Orientar os utilizadores sobre procedimentos e melhores práticas para maximizar a eficiência e segurança dos sistemas informáticos.

Colaborar com a equipa de TI para identificar e implementar soluções tecnológicas que melhorem os processos e operações jurídicas.

Documentar e registar todas as interações e resoluções de problemas no sistema de gestão de incidentes.

Condições:

Remuneração competitiva e pacote de benefícios abrangente.

Oportunidades de formação e desenvolvimento profissional contínuo.

Ambiente de trabalho colaborativo e orientado para resultados.

Sonhamos os seus sonhos, preocupamo-nos com o seu sucesso e empenhamo-nos em transformar a sua visão em realidade

#IntelciaSharedServices #WeDream #WeCare #WeDo #BeGreatTogether



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