Gaming Support with German

Há 6 dias


Lisbon, Portugal SmartRecruitments Tempo inteiro
  • Remote Work in Portugal
  • Email and Chat

About the project:Provide services for an American video game developer and publisher based in Irvine, California. The company originally concentrated on the creation of game ports for other studios' games before beginning development of their own software in 1993, with games like Rock n' Roll Racing and The Lost Vikings.
Your Responsibilities:

  • Customer support via email and chat, mainly in German, but in some cases also in English;
  • Assistance with questions about the account and payment processing;
  • Resolve login and registration issues;
  • Restoring and changing emails, phone numbers, and other account related information ;
  • Processing hacked accounts and restoring characters;
  • Answering questions about tokens and pre-paid game cards;
  • Processing any inquiries regarding payments and processing refunds;
  • Professional management of customer data;


Requirements:

  • Fluency in German (must be at least C1)
  • Communicative level of English
  • Game knowledge


Offer:

  • Standard salary of 1600 gross
  • The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
  • Public and Private health insurance provided by the employer


To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.



  • Lisbon, Portugal Cityjoboffers Tempo inteiro

    Description: German-speaking Gaming Advisor based in Lisbon Join a globally renowned firm in the video gaming industry. The companyWelcome to a leading developer and distributor of entertainment software, established in 1994. Quickly became one of the most renowned and respected creators of computer games.Known for well-designed and captivating...


  • Lisbon, Portugal Cityjoboffers Tempo inteiro

    Description: German-speaking Gaming Advisor based in Lisbon Join a globally renowned firm in the video gaming industry. The companyWelcome to a leading developer and distributor of entertainment software, established in 1994. Quickly became one of the most renowned and respected creators of computer games.Known for well-designed and captivating...


  • Lisbon, Portugal Cityjoboffers Tempo inteiro

    Description German-speaking Gaming Advisor based in Lisbon Join a globally renowned firm in the video gaming industry. The companyWelcome to a leading developer and distributor of entertainment software, established in 1994. Quickly became one of the most renowned and respected creators of computer games.Known for well-designed and...


  • Lisbon, Portugal Cityjoboffers Tempo inteiro

    Description German-speaking Gaming Advisor based in Lisbon Join a globally renowned firm in the video gaming industry. The companyWelcome to a leading developer and distributor of entertainment software, established in 1994. Quickly became one of the most renowned and respected creators of computer games.Known for well-designed and...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about video games and helping others? Here's a great opportunity to transform your passion into a career in multicultural environment!  As Player Support Specialist for the globally renowned Video Gaming Brand, you will provide professional technical support service to Consoles, Account Management Issues in Italian and English, both oral...


  • Lisbon, Portugal SmartRecruitments Tempo inteiro

    Our client is a video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony. Working hours: Monday to Friday from 08:00 to 19:00 (40h/week) Loation: Lisbon The activities: ...


  • Lisbon, Portugal SmartRecruitments Tempo inteiro

    Our client is a video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony.Working hours: Monday to Friday from 08:00 to 19:00 (40h/week)Loation: LisbonThe...


  • Lisbon, Portugal SmartRecruitments Tempo inteiro

    Our client is a video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony.Working hours: Monday to Friday from 08:00 to 19:00 (40h/week)Loation: LisbonThe...


  • Lisbon, Portugal SmartRecruitments Tempo inteiro

    Our client is a video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony. Working hours: Monday to Friday from 08:00 to 19:00 (40h/week) Loation: Lisbon The activities: ...


  • Lisbon, Portugal SmartRecruitments Tempo inteiro

    Our client is a video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony.Working hours: Monday to Friday from 08:00 to 19:00 (40h/week)Loation: LisbonThe...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! Are you a German speaker who's got a knack for customer service? We're on the lookout for a German Speaking Responsible Gaming Agent to join our awesome team at Patrique Mercier Recruitment. Your mission, should you choose to accept it, will be to provide top-notch customer service to our gaming clients. You'll be the go-to person for any queries,...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! Are you a German speaker who's got a knack for customer service? We're on the lookout for a German Speaking Responsible Gaming Agent to join our awesome team at Patrique Mercier Recruitment. Your mission, should you choose to accept it, will be to provide top-notch customer service to our gaming clients. You'll be the go-to person for any queries,...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Role DescriptionHey there! We're looking for a passionate German Speaking Responsible Gaming Agent to join our team! As part of your day-to-day, you will be on the forefront of creating positive gaming experiences for our users. This includes monitoring and analyzing player activity, interacting with customers through various channels, and implementing...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Role DescriptionHey there! We're looking for a passionate German Speaking Responsible Gaming Agent to join our team! As part of your day-to-day, you will be on the forefront of creating positive gaming experiences for our users. This includes monitoring and analyzing player activity, interacting with customers through various channels, and implementing...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Gaming Support Specialist Team in Lisbon! Your responsibilities and impact as a Gaming Support Specialist will be: Providing support to customers by responding...

  • Gaming Support Specialist

    4 semanas atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Gaming Support Specialist Team in Lisbon! Your responsibilities and impact as a Gaming Support Specialist will be: Providing support to customers by responding...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Gaming Support Specialist Team in Lisbon!Your responsibilities and impact as a Gaming Support Specialist will be:Providing support to customers by responding to inbound...


  • Lisbon, Portugal SmartRecruitments Tempo inteiro

    Work Place - Lisbon Gaming knowledge required Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers...

  • Gaming Support with Russian

    4 semanas atrás


    Lisbon, Portugal Talent Trail Tempo inteiro

    Work Place - Lisbon Gaming knowledge required Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers...

  • Gaming Support with Russian

    4 semanas atrás


    Lisbon, Portugal Talent Trail Tempo inteiro

    Work Place - LisbonGaming knowledge requiredOur client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across...