Networking Senior Service Manager
3 meses atrás
Na AXIANS procuramos o talento certo, para o lugar certo. Trabalhamos diariamente para envolver as nossas pessoas num ambiente colaborativo e inclusivo, com uma cultura de proximidade. Faz também parte da nossa cultura a preocupação com o meio ambiente e a realização de ações de responsabilidade corporativa social e ambiental.
Esta pode ser a sua oportunidade de integrar um projeto desafiante que precisa de si para responder aos desafios da transformação digital.
- Atuar como Ponto de Contacto entre Stakeholders;
- Gerir o âmbito do serviço, prazos e critérios de qualidade (Ex: SLAs) acordados com o cliente;
- Controlo e maximização da rentabilidade do serviço;
- Monitorizar e documentar o progresso do Serviço;
- Trabalhar proativamente na perspetiva de prevenir possíveis falhas na prestação de serviços;
- Apoiar a definição de ações corretivas e preventivas durante o serviço em curso;
- Participar ativamente no levantamento das necessidades dos clientes e/ou na promoção de novas oportunidades de negócio;
- Preparar, apresentar e analisar juntamente com os Clientes os relatórios de atividade do projeto e/ou entrega de serviços.
- Formação em Gestão, Sistemas de Informação, Redes ou áreas equivalentes;
- Experiência de pelo menos 5 anos como Gestor de Serviço ou Gestor Projetos de IT.
- Experiência ou backgroud na área de Networking;
- Experiência na gestão de projetos ou serviços de média/alta complexidade;
- Valoriza-se certificações na área de Gestão de Projeto: PMI, IPMA ou Prince2;
- Bom nível de inglês;
- Aptidão para resolução de problemas e criação de soluções;
- Espírito resiliente e resistente à pressão;
- Gosto pelo trabalho em equipa;
- Atitude rigorosa e atenta aos detalhes.
Perspetivas de progressão na carreiraPoderá aceder a formações e novas certificações que elevarão ainda mais as suas competências. A avaliação 360° dos managers e peers também permitirão evoluir.
Conciliação entre a área profissional e a familiarColaborando com a Axians há abertura para conciliar as exigências laborais com os requisitos familiares, evitando negligenciar cada uma das áreas.
Compensação evolutiva e atrativaAo trabalhar com clientes da Axians, terá acesso a prémios de performance, além de um pack salarial atrativo (vencimento base + benefícios). Também tem direito a seguro de saúde e consultas de psicologia gratuitas.
Identifica-se com esta vaga?
Se pensa que esta vaga é a sua cara e tem o #TechTalent que procuramos envie-nos o seu currículo, de preferência em inglês e em formato Europass, para recrutamento.axianspt@axians.com com o subject GS.TA.TA
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