Customer Representative

Há 1 mês

Lisbon, Portugal Webhelp France Tempo inteiro

Experience the power of a game-changing career

Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

What you will do in this role

As a Customer Service Representative, you will:



    • Serve as a knowledgeable consultant for customers in the sports industry.

    • Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.

    • Build sustainable relationships and trust with customers through open and interactive communication.

    • Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.

    • Offer feedback and recommendations to optimize internal processes.



Your qualifications

Concentrix is a great match if you:



    • Have a high level of European Portuguese and fluent in English (B2) - Both languages written and oral

    • Have an interest in sports and you are a team player with a positive attitude

    • Have good typing and computer skills (MS Office applications)

    • Are tech-savvy, with the ability to quickly learn new software and tools

    • Have the ability to explain complex concepts clearly and concisely

    • Previous experience in a customer service center is an advantage, but not required

    • Availability to work on rotational shifts



If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.

What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:



    • Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)

    • Competitive salary and performance bonus

    • Central location in Lisbon, Portugal

    • Bring-a-friend (referral) bonus opportunities

    • Full paid training on the company and the project you'll be working on

    • Career development programs, specialized courses, and language classes



Experience the best version of you

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

  • Customer Support Representative with Czech

    3 semanas atrás

    Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to onboard a dedicated Hungarian-speaking Customer Support Representative for their Lisbon offices.Position: Customer Support RepresentativeLocation: Lisbon, PortugalEmployment Type: Full-timeRole OverviewAs a Customer Support Representative, you’ll be at the forefront...

  • Customer Support Representative

    Há 6 dias

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Customer Support Representative for their Lisbon offices. Position: Customer Support RepresentativeLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide optimal advice...

  • Customer Service Representative

    Há 6 dias

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with TurkishLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Provide...

  • Customer Service Representative

    2 meses atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about delivering exceptional customer service and looking for an exciting opportunity in Lisbon? Teleperformance Portugal is hiring Customer Service Representatives! What Youll Do: Be the first point of contact for partner queries. Provide world-class support in resolving customer issues. Use your excellent communication and technical...

  • Customer Service Representative

    Há 6 dias

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Addressing customer...

  • Customer Service Representative Dutch Speaker

    2 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service Representative – Dutch SpeakerLocation: Lisbon, Portugal (On-Site) Schedule: Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotational Job Summary:We are seeking a Dutch-speaking Customer Service Representative to join our team in Lisbon. In this role, you will...

  • Customer Service Representative

    5 meses atrás

    Lisbon, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with Turkish Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide...

  • Nordic Speakers

    2 meses atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Nordic Speakers - Customer Service, Sales Representative, or Content Moderator Location: Lisbon, Portugal Starting Date: October Relocation Assistance and Housing Support Provided We are seeking motivated Nordic speakers for exciting opportunities in Lisbon as Customer Service Representatives, Sales Representatives, or Content Moderators. Join a dynamic...

  • Italian Customer Support Representatives and Content Moderators

    Há 2 dias

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Italian-Speaking Customer Support Representatives and Content Moderators - Lisbon Are you fluent in Italian and passionate about providing exceptional customer support or moderating online content? Join our team in Lisbon and embark on an exciting international career journey! Roles Available: Customer Support Representatives: As a customer support...

  • [TEN] French Customer Service Representative

    Há 1 mês

    Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Konecta is a global service provider in customer management business process outsourcing, offering customer management solutions to some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. With 130,000 employees working in 30 languages covering 4 continents and 25 countries, Konecta focuses on the...

  • Technical Customer Support Representative

    Há 6 dias

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Czech speaking Technical Customer Support Representative for their Lisbon office. Position: Technical Customer Support RepresentativeLocation: Lisbon, PortugalEmployment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist...

  • Premier Customer Care Representative

    3 semanas atrás

    Lisbon, Portugal FedEx Tempo inteiro

    -As a Premier Customer Care Representative you will support the FedEx Customer Experience strategy by inspiring trust and loyalty in the FedEx business through an exceptional level of pro-active customer care and service to Enterprise Global & Regional Accounts, while optimising new business opportunities by providing suitable solutions to customers’...

  • Italian-Speaking Customer Service Representative

    Há 1 mês

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Location: On-Site Job Overview:As an Italian-Speaking Customer Service Representative, you will be the main point of contact for customers, helping them resolve inquiries and providing support across various channels like phone, email, and chat. Your role is to deliver a positive customer experience while efficiently managing requests and solving problems....

  • Customer Support Representative

    3 meses atrás

    Lisbon, Portugal OVHcloud Tempo inteiro

    Customer Support Representative M/F/X Suas principais responsabilidades Ajudar os clientes por telefone, e-mail e chat em todas as solicitações relacionadas a pedidos, assinaturas e faturas Fornecer alta qualidade de serviço para garantir uma experiência de cliente de alto nível Acompanhar o pedido do cliente até à sua resolução...

  • Greek-Speaking Customer Service Representative

    4 semanas atrás

    Lisbon, Portugal Recruitment Direct Tempo inteiro

    Greek-Speaking Customer Service Representative Lisbon, Portugal €1059/month+ free accommodation in shared company-rented apartments OR €1259/monthwithout accommodation. Working for a leading household brand manufacturer. Responsibilities:Handle customer inquiries via phone and email. Assist with product usage queries and provide solutions to...

  • Technical Customer Support Representative

    3 meses atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Job Description: Technical Customer Support Representative (Lighting Solutions) Are you passionate about providing exceptional technical support while working in a dynamic industry? Join our team, a leader in cutting-edge lighting solutions for professionals, consumers, and the Internet of Things. Our innovative, energy-efficient products and systems enhance...

  • Greek-Speaking Customer Service Representative

    2 meses atrás

    Lisbon, Portugal Recruitment Direct Tempo inteiro

    Greek-Speaking Customer Service RepresentativeLisbon, Portugal€1059/month + free accommodation in shared company-rented apartments OR€1259/month without accommodation.Working for a leading household brand manufacturer.Responsibilities:Handle customer inquiries via phone and email.Assist with product usage queries and provide solutions to concerns.Offer...

  • Customer Service Representative with German

    2 meses atrás

    Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration we are working on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Work model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Addressing customer inquiries through various channels such as chat, email, and...

  • Bilingual Customer Advisor Representative in Lisbon

    Há 1 mês

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Customer Advisor Representative in Lisbon, Portugal. The relocation package includes flight reimbursment, airport pick-up, option to have accommodation included and a paid flight to your home destination once a year.  We are looking for any of the following languages at C1/C2...

  • Customer Service Representative

    Há 1 mês

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Location: Lisbon, Portugal Start Date: October 23, 2024 Language Requirement: French Schedule: Monday to Friday (including bank holidays): 2 shifts 07:00 AM to 04:00 PM (Rotational shifts)08:00 AM to 05:00 PM (Rotational shifts) Days Off: Weekends Type of Contract: CDD (Contrat à Durée Déterminée) - 6 months Work Model: onsite Base Gross Salary: 895 ...