Customer Service Administrative

2 semanas atrás

Paço de Arcos, Portugal NA - NetJets Aviation Sociedade Unipessoal, Lda. Tempo inteiro

Purpose of Position

Assist Owner Services during the peak season with the process of booking flights, managing flight changes to existing bookings and processing other Owner queries or requirements as needed.

Tasks and Responsibilities

Assist Owner Services with new flight reservation requests and changes on the existing reservations, in the most prompt, consultative, personalized and efficient way, in order to guarantee that customer needs are anticipated, met and exceeded; Load the flight details of new reservations and changes accurately and promptly into the reservations system (IJET) in order to guarantee that all relevant departments have the correct and necessary data to fulfil the Owners requests, providing a high quality customer service; Guarantee the flights feasibility, by checking information in the reservation system, in order to provide Owner Services with the relevant information and so that Owner Services can promptly send the flight confirmation to Owners, delivering a high standard of service; Assist with the processing of Owner queries and the insertion and management of ancillary services and requests in their reservations as required.

Education

Bachelor's in Aviation or Tourism

Certifications and Licenses

Years of Experience

2-4 years of experience

Core Competencies

Strives for Positive ResultsCuriosityCollaborationAdaptabilityService-Oriented

Knowledge, Skills, Abilities and Other (KSAOs)

1 to 3 years of experience in customer-facing or contact centre environments is preferred; Fluency in Business English (written and spoken). Additional languages (including Italian, Dutch, German, Russian, French and Spanish) are a plus; Proficiency in MS Office. Temporary employment contract;

  • Customer Service

    4 semanas atrás

    Paços de Ferreira, Portugal Huork.com Tempo inteiro

    **Local**: Paços de Ferreira **Funções**: Gestão de encomendas; Suporte à gestão operacional do cliente; Tarefas administrativas e interface com departamento de logística. **PERFIL DO CANDIDATO**: Formação na área comercial ou administrativa; Domínio do inglês (falado e escrito); Conhecimentos de MS Office na ótica do utilizador; Autonomia e...

  • Customer Service

    2 semanas atrás

    Vila Nova de Gaia, Porto, Portugal Randstad Portugal Tempo inteiro

    A Randstad Professionals é especializada em recrutamento de quadros médios e superiores.O nosso cliente é uma referência no mercado imobiliário, pelas suas propriedades de luxo e de alta qualidade. Está neste momento a recrutar um Customer Service & Experienceresponsabilidades chaveReceção, processamento e acompanhamento de pedido relativos à compra...

  • Customer Service

    Há 3 dias

    Vila Nova de Gaia, Porto, Portugal Randstad Portugal Tempo inteiro

    A Randstad Professionals é especializada em recrutamento de quadros médios e superiores.O nosso cliente é uma referência no mercado imobiliário, pelas suas propriedades de luxo e de alta qualidade. Está neste momento a recrutar um Customer Service & Experienceresponsabilidades chaveReceção, processamento e acompanhamento de pedido relativos à compra...

  • Facilities Assistant

    Há 7 dias

    Paço de Arcos, Lisboa, Portugal CBRE Tempo inteiro

    Facilities AssistantJob ID163442Posted08-May-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Paco de Arcos - Lisboa - PortugalAs Facilities Assistant you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within...

  • Customer Service

    1 semana atrás

    Vila Nova de Gaia, Portugal Randstad Portugal Tempo inteiro

    A Randstad Professionals é especializada em recrutamento de quadros médios e superiores.O nosso cliente é uma referência no mercado imobiliário, pelas suas propriedades de luxo e de alta qualidade. Está neste momento a recrutar um Customer Service & Experienceresponsabilidades chaveReceção, processamento e acompanhamento de pedido...

  • Security Scheduler, Lead

    Há 6 dias

    Paço de Arcos, Portugal NetJets Transportes Aéreos, S.A. Tempo inteiro

    Purpose of Position The Security Scheduler, Lead is responsible for executing the daily schedule of services requested and provided by QS Security. The Security Scheduler, Lead manages and modifies crew and Owner movements to meet security requirements. The Security Scheduler, Lead interacts with external vendors as well as Owner Services, Travel and...

  • Facilities Security Programme Manager

    4 semanas atrás

    Paço de Arcos, Portugal NetJets Transportes Aéreos, S.A. Tempo inteiro

    Purpose of Position Support the Head of Security in the implementation, management, and control of the NetJets Facilities Security Plan to ensure that all NetJets employees, facilities, and assets are secure from acts of unlawful interference. Partner with various functions, including Procurement and Human Resources to manage our security systems to...

  • Maintenance Operations Controller

    Há 3 dias

    Paço de Arcos, Portugal NetJets Transportes Aéreos, S.A. Tempo inteiro

    Purpose of Position Coordinate with approved maintenance facilities to promote prompt troubleshooting and to determine an estimated time of completion on all maintenance problems on company aircraft. Track the progression of all maintenance events on aircraft undergoing scheduled and unscheduled maintenance. Tasks and Responsibilities ...

  • Head of People Operations

    4 semanas atrás

    Paço de Arcos, Portugal Acolad Tempo inteiro

    Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts.At Acolad, every position is key to our global growth: we know that we...

  • Manager, Cabin Logistics and Supply Chain

    4 semanas atrás

    Paço de Arcos, Portugal NA - NetJets Aviation Sociedade Unipessoal, Lda. Tempo inteiro

    Purpose of Position Manage all cabin logistics and supply chain process to guarantee the flow of goods with high quality of service to best satisfy the customers (internal/external). Develop supply chain strategies and processes aiming to reduce stocks, costs and lead times, always with a view to performance and safety.  Tasks and...

  • Customer Service Agent

    4 semanas atrás

    Póvoa de Santa Iria, Portugal Intelac Tempo inteiro

    O Grupo Intelac está a recrutar Customer Service Agent (M/F) para empresa cliente localizada em Póvoa de Santa Iria, com o seguinte perfil: Função - Listar envios dos clientes; - Controlo regular do status dos envios; - Elaborar reporting regular; - Abrir processos de reclamações; - Efetuar contactos telefónicos proativos com os clientes; -...

  • Legal Intern

    4 semanas atrás

    Paço de Arcos, Portugal Amplexor Tempo inteiro

    Description: Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists. At Acolad, every position is key to our global growth:...

  • Contract Specialist

    4 semanas atrás

    Paço de Arcos, Portugal NA - NetJets Aviation Sociedade Unipessoal, Lda. Tempo inteiro

    Purpose of Position The Contracts Specialist, working within the Owner Contracts team, plays a critical role in the accurate and timely execution of NetJets Agreements to ensure successful closure of NetJets Sales transactions in accordance and compliance with NetJets and regulatory policies.  The Contract Specialist applies a problem-solving...

  • Customer Service/inside Sales

    3 semanas atrás

    São Domingos de Rana, Portugal Grupo Intelac Tempo inteiro

    **O Grupo Intelac está a recrutar Customer Service/Inside Sales (M/F) em regime contratação direta para empresa cliente situada em Trajouce**: **Funções**: - Ser a primeira linha de serviço para os clientes, tendo a capacidade de atendê-los e coordenar quaisquer questões comerciais, técnicas ou operacionais; - Fazer a gestão de reclamações de...

  • Técnico Administrativo

    4 semanas atrás

    Arcos de Valdevez, Portugal Helpdesk Público Tempo inteiro

    **Técnico Administrativo (D/F/M)** Startup na área da consultoria em Contratação Pública procura Técnico Administrativo para a sua equipa. Abrace esta oportunidade única para crescer profissionalmente e pessoalmente com uma empresa jovem, dinâmica e absolutamente focada no processo evolutivo de suporte ao cliente. Procuramos alguém que traga...

  • Customer Service

    Há 7 dias

    Póvoa de Santa Iria, Portugal Triangulu Tempo inteiro

    A TRIANGULU, empresa de recursos humanos, encontra-se a recrutar um Customer Service (M/F) para empresa cliente na área de logística situada na Póvoa de Santa Iria. A sua missão: - Análise de perfis de vendas; - Elaboração de perfis de Clientes e adequação de abordagens comerciais; - Contribuição para a elaboração de scripts de contactos com...

  • Customer Service

    4 semanas atrás

    Póvoa de Santa Iria, Portugal Triangulu Tempo inteiro

    A TRIANGULU, empresa de recursos humanos, encontra-se a recrutar um Customer Service (M/F) para empresa cliente na área de logística situada na Póvoa de Santa Iria. A sua missão: - Análise de perfis de vendas; - Elaboração de perfis de Clientes e adequação de abordagens comerciais; - Contribuição para a elaboração de scripts de contactos com...

  • Project Procurement Coordinator

    4 semanas atrás

    Paço de Arcos, Portugal HITACHI ENERGY ITALY S.P.A. Tempo inteiro

    Description : As the Project Procurement Coordinator, you will report to PGGA HUB Europe SCM Manager. You will be responsible for complex support to our local Sales and Project Teams in line with tender sourcing strategy based on the sourcing related conditions of the client´s tender specification and for facilitating it’s adoption by all parties...

  • Customer Support Dutch Speaking

    4 semanas atrás

    Vila Nova de Gaia, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Dutch speaking Customer service Agent, remote position in Portugal **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery...

  • Digital Customer Collaboration Expert

    Há 6 dias

    Ponte de Lima, Portugal ZF Tempo inteiro

    **What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...