Application Support Lead

Há 4 dias


Lisbon, Portugal Top Sigma, Lda Tempo inteiro

Our client is a leading group of companies operating in the IT sector for over 20 years. We are currently seeking an Application Support Lead to join their team in Lisbon.

  • Location: Lisbon (Portugal)
  • Work model: Hybrid - 1 to 2 times per month

We are seeking an experienced Application Support Lead to take on the role of Team Leader for a team of application support consultants specializing in Appian. The ideal candidate will have a robust background in managing application support teams, particularly in non-functional areas, and will be proficient in the configuration and management of users, environments, and system integrations within the Appian platform. 

DAY-TO-DAY DUTIES:

  • Lead and mentor a team of functional and non-functional Appian application support engineers.
  • Configure and manage the Appian platform within an enterprise setting.
  • Oversee and maintain development, testing, and production environments for Appian.
  • Monitor and optimize the performance of the Appian platform, identifying and resolving performance issues.
  • Manage software updates and patches for the Appian platform.
  • Configure and manage system integrations with Appian.
  • Experience in low-code application support

REQUIREMENTS:

  • Experience in low-code applications support, including user configuration, environment management, and system integrations (4-5 years).
  • Strong problem-solving skills and the ability to handle performance issues within low-code apps.
  • Preferably, certifications such as Certified Appian Administrator or Certified Appian Developer.
  • Valued experience in team management.

Don't miss out on this opportunity to join a reputable group with a competitive salary and working conditions.


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