Online Payment Support in Dutch

Há 3 dias


Lisbon, Portugal Smart-Recruitments Tempo inteiro
Job Description
  • Remote Work in Portugal
  • Working Hours: 40h/week, 8h/day (1h lunch break) (5 days/week with 2 days off)

Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.Here you'll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world.

You will:

  • Back-office tasks with occasional outbound calls
  • Handle customer inquiries regarding payments, refunds, VAT adjustments, invoice amendments, credit/debit memos, and reconciliation with care and efficiency
  • Provide assistance to Sales, Sales Support, and Order Management daily, ensuring smooth operations, addressing customer inquiries, and managing escalations across all payment methods

You need:

  • Fluency in Dutch (C1 - native level)
  • Proficiency in English - (min. B2 level)
  • Excellent telephone manner, interpersonal and communication skills and very good accuracy and attention

Offer:

  • 1298 gross month
  • Extra paid night shifts & weekends
  • Home office throughout Portugal - equipment provided
  • Private health insurance
  • 22 days paid vacation per year
  • Training provided

By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position


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