Czech Customer Service
Há 1 mês
At Kvinne HR Consulting, we specialize in connecting talent to the right opportunities. Acting as our clients' trusted representatives, we identify candidates who thrive professionally while generating a positive impact in their roles.
Our client for this position is a global leader in multichannel customer relations. This role offers a dynamic and supportive working environment, with opportunities for growth in customer service, technical support, digital solutions, back-office and content moderation.
Tasks- Provide excellent customer service through various communication channels (phone, email, chat).
- Resolve customer inquiries and issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure customer satisfaction.
- Ensure compliance with internal processes and procedures.
- Assist with customer feedback and help improve service quality.
- Native or fluent in Czech (written and spoken).
- Previous experience in customer service is an advantage but not mandatory.
- A positive and proactive attitude, Strong communication, listening and problem-solving skills.
- Ability to work both independently and as part of a team.
- Independence in the use of computer equipment.
- Flexibility to work rotating shifts if required.
Employment Contract: Secure, full-time contract with a reputable global.
Insurance: Comprehensive health coverage to keep you at your best.
Relocation Package: Enjoy a hassle-free move with travel, accommodation, and all relocation expenses fully covered.
Additional Perks: Access to other amazing company benefits, including employee discounts, wellness programs, and career development opportunities.
We are a Portuguese company made up of experienced, motivated Human Resources Specialists with the same purpose of excellence: DOING THE BASIC WELL.
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