Customer Solutions Expert, German speaker
3 semanas atrás
Your new adventure:
Work with support team members to quickly and efficiently answer customer questions in a friendly, personable manner Assist customers via live chat and on the telephone Collaborate with other teams like product management and engineering to stay abreast of Pipedrive’s latest features Identify the root causes of customer issues and offer appropriate solutions Help Pipedrive grow by turning both existing and new customers into loyal fans
Does this sound like you?
Fluency in spoken and written German and English, other languages are a plus [, Portuguese, French, Spanish] At least one year of experience working in a customer-facing role Excellent interpersonal and communication skills Ability to multitask and chat with several customers simultaneously Some knowledge of sales, for example, leads, opportunities, deal tracking and reporting A good understanding of email systems, filtering, spam and e-mail integration Experience with sales/CRM tools such as Salesforce or Zoho CRM is a plus Confident working with helpdesk tools like Intercom, Freshdesk, Zendesk, etc.
Why Pipedrive?
A value-driven work environment where people come first A lively bunch of colleagues from over 50 different countries, with offices in Lisbon, Tallinn, Tartu, Prague, London, Dublin, New York, Florida, Riga, and BerlinA team serious about getting things done while not taking ourselves too seriously A world-class working environment full of the usual nice perks and some more Freedom to execute your ideas with a passionate and motivated team supporting you Flexible working hours as long as you’re there for your team members Lots of room for personal and career development, with internal and external training opportunities Competitive salary including all the benefits you’d expect from a great employer (annual bonus system, health insurance, meal allowance, flexible benefits – you can choose whether to use the credit on parking, public transport card, technology, etc.) Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.#LI-Hybrid#LI-MM1We’re on the lookout for a customer solutions expert, German speaker to assist our amazing customers and strengthen our Lisbon support team.If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.-
Customer Solutions Expert, French speaker
4 semanas atrás
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
-
Customer Solutions Expert, French speaker
2 meses atrás
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
-
Customer Solutions Expert, French speaker
3 semanas atrás
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
-
Digital Product Advisor
2 meses atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroWorldwide company recruiting German speaking Digital Product Advisors in Lisbon.Do you want to work for a multinational leader in the technology sector? We are currently looking for German speakers for their office in Lisbon.The Company.Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence....
-
Trip Expert
Há 1 mês
Lisbon, Portugal Blu Selection Tempo inteiroDo you like to plan exciting trips for travelers? Are u passionate about supporting Customers with their Holiday Wishes? Are u able to insure a smooth vacation?This might be your chance to learn a lot about The Tourism Industry!AufgabenYour responsibilities and impact as a Trip Expert will be:Assisting clients via inbound calls in the after-sales process by...
-
Trip Expert
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroDo you like to plan exciting trips for travelers? Are u passionate about supporting Customers with their Holiday Wishes? Are u able to insure a smooth vacation?This might be your chance to learn a lot about The Tourism Industry!AufgabenYour responsibilities and impact as a Trip Expert will be:Assisting clients via inbound calls in the after-sales process by...
-
Transportation Advisor for Travelers
2 meses atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroWorldwide company recruiting German speaking Customer Service Advisers in Lisbon.Do you want to work for a multinational leader in the hospitality industry? We are currently looking for German speakers for their office in Lisbon.The Job.– Provide professional customer service solutions to travelers over the phone and emails regarding to the offered...
-
Transportation Advisor for Travelers
2 meses atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroWorldwide company recruiting German speaking Customer Service Advisers in Lisbon.Do you want to work for a multinational leader in the hospitality industry? We are currently looking for German speakers for their office in Lisbon.Your responsibilities and impact as Transportation Advisor for Travelers will be: -Provide professional customer service solutions...
-
German speaker Customer Representative
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAbout Us:Join our dynamic and growing team in Portugal, where we're offering incredible career opportunities for German speakers. We're a leading company, committed to providing exceptional services and fostering a positive work environment. If you're fluent in German, passionate about customer satisfaction, and looking for a rewarding career, we want you on...
-
Junior Customer Solutions Expert
2 semanas atrás
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
-
Streaming Expert for Online Platform
Há 1 mês
Lisbon, Portugal portugal.xpatjobs Tempo inteiroRiverdale, Orange is the new Black, Stranger Things, 13 Reasons why.Are you common with the stories or have you even binge watched these series?Do you want to work with a company which is currently shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work...
-
Streaming Expert for Online Platform
Há 1 mês
Lisbon, Portugal portugal.xpatjobs Tempo inteiroRiverdale, Orange is the new Black, Stranger Things, 13 Reasons why.Are you common with the stories or have you even binge watched these series?Do you want to work with a company which is currently shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work...
-
Streaming Expert for Online Platform
3 semanas atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroRiverdale, Orange is the new Black, Stranger Things, 13 Reasons why.Are you common with the stories or have you even binge watched these series?Do you want to work with a company which is currently shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work...
-
Streaming Expert for Online Platform
3 semanas atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroRiverdale, Orange is the new Black, Stranger Things, 13 Reasons why.Are you common with the stories or have you even binge watched these series?Do you want to work with a company which is currently shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high performing work...
-
Customer Experience Agent
Há 1 mês
Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then join the Customer Service team at the Great Place to Work of 2021!Your responsibilities and impact as a Customer Experience Agent will be:-Processing product/service issue-Working with the...
-
Customer Experience Agent
Há 1 mês
Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then join the Customer Service team at the Great Place to Work of 2021!Your responsibilities and impact as a Customer Experience Agent will be:-Processing product/service issue-Working with the...
-
Customer Experience Agent
3 semanas atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then join the Customer Service team at the Great Place to Work of 2021!Your responsibilities and impact as a Customer Experience Agent will be:-Processing product/service issue-Working with the...
-
Customer Experience Agent
3 semanas atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then join the Customer Service team at the Great Place to Work of 2021!Your responsibilities and impact as a Customer Experience Agent will be:-Processing product/service issue-Working with the...
-
Fraud Prevention Agent
2 meses atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroDo you want to work for a multinational leader in the technology sector? We are currently looking for German speakers for their office in Lisbon.The Company.Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are...
-
Customer Experience Agent
3 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroAre you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then join the Customer Service team at the Great Place to Work of 2021! Your responsibilities and impact as a Customer Experience Agent will be: Processing product/service issue Working...