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Dutch Customer Support
4 meses atrás
Remote Work in Portugal - Equipment provided
Role Description
You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in Dutch via phone, email, and chat, and document customer interactions and feedback.
Qualifications
- Fluency in Dutch
- Customer service experience with excellent verbal and written communication skills
- Ability to provide efficient solutions, multi-task, and work under pressure in a dynamic, fast-paced, and changing environment
- Strong problem-solving skills and attention to detail, with the ability to analyze, diagnose and resolve customer issues in a timely manner
- Demonstrated ability to be a team player, adaptable, and flexible
- Prior experience using CRM software and other support tools is a plus
Offer:
- Competitive salary and remuneration system (incl. meal allowance):
- Full-time position
- Private health insurance
- 22 days paid vacation per year
Additionally for candidates from abroad:
- Airport pick-up and administrative support for your integration in Portugal
- Airline ticket purchased from the company or instant refund after signing the contract
- Free annual flight home
- Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
- Free Portuguese courses, water sports activities, soft trekking and much more
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