Portugeuse Customer Support in Lisbon

4 semanas atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

Position: Customer Support Advisor (European Portuguese)

Location: Lisbon, Portugal

Work Schedule:
  • Full-time position (40 hours per week).
  • Rotating shifts, including nights (Monday to Sunday).
  • Two days off per week (rotative).
Contract Duration:
  • Initial contract of 6 months with the possibility of renewal.
Compensation:
  • Base Salary: €870 (14 payments throughout the year).
  • Performance Bonus: €80 for every 11 months worked.
Key Responsibilities:
  • Provide exceptional customer support in European Portuguese through various channels, including phone, email, and chat.
  • Respond to customer inquiries and troubleshoot issues, delivering effective solutions promptly.
  • Maintain accurate records of customer interactions and update relevant information as necessary.
  • Work collaboratively with team members to enhance the overall customer experience and ensure service excellence.
  • Identify opportunities for process improvements and share feedback with management.
Qualifications:
  • Native or fluent in European Portuguese (please note that Brazilian and other South American Portuguese speakers will not be considered).
  • Strong verbal and written communication skills.
  • Prior experience in customer service is preferred.
  • Excellent problem-solving skills and attention to detail.
  • Ability to thrive in a team-oriented environment.Position: Customer Support Advisor (European Portuguese)
    Location: Lisbon, Portugal
    Work Schedule:
    • Full-time position (40 hours per week).
    • Rotating shifts, including nights (Monday to Sunday).
    • Two days off per week (rotative).
    Contract Duration:
    • Initial contract of 6 months with the possibility of renewal.
    Compensation:
    • Base Salary: €870 (14 payments throughout the year).
    • Performance Bonus: €80 for every 11 months worked.
    Key Responsibilities:
    • Provide exceptional customer support in European Portuguese through various channels, including phone, email, and chat.
    • Respond to customer inquiries and troubleshoot issues, delivering effective solutions promptly.
    • Maintain accurate records of customer interactions and update relevant information as necessary.
    • Work collaboratively with team members to enhance the overall customer experience and ensure service excellence.
    • Identify opportunities for process improvements and share feedback with management.
    Qualifications:
    • Native or fluent in European Portuguese (please note that Brazilian and other South American Portuguese speakers will not be considered).
    • Strong verbal and written communication skills.
    • Prior experience in customer service is preferred.
    • Excellent problem-solving skills and attention to detail.
    • Ability to thrive in a team-oriented environment.


  • Lisbon, Portugal Smart-Recruitments Tempo inteiro

    Work place: LisbonAs a Turkish Customer Support Advisor, you will provide a warm and professional contact with each of our customer's clients and solve with precision and efficiency emerging issues that customers may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying every day on the job.Your...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Respond to customer inquiries via phone, email, and chat in Danish.Provide accurate information about products, services, and policies.Troubleshoot and resolve customer issues effectively and efficiently.Maintain detailed records of customer interactions and feedback in our systems.Collaborate with team members to enhance service...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Respond to customer inquiries through phone, email, and chat in Danish.Provide assistance with product-related questions, troubleshooting, and general support.Ensure timely and effective resolution of customer concerns while maintaining high standards of service.Accurately document customer interactions and feedback in our...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Offer technical assistance to customers through voice, email, and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers, guiding them through solutions.Document customer interactions and maintain accurate records in our support...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Provide exceptional customer support to German-speaking clients via phone, email, and chat.Address and resolve customer inquiries regarding products and services.Ensure customer satisfaction by delivering accurate information and solutions.Collaborate with team members to continuously improve processes and service quality.Accurately...

  • Customer Support Advisor

    4 semanas atrás


    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Position: Customer Support Advisor (European Portuguese) Location: Lisbon, Portugal Work Schedule: Full-time role (40 hours per week).Rotative shifts, including nights (Monday to Sunday).Two days off per week (rotative). Contract Duration: Initial contract of 6 months with the possibility of renewal. Compensation: Base Salary: €870 (14 payments over 12...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Provide timely, accurate, and friendly support to customers via phone, email, and chat.Assist customers with inquiries related to products, services, orders, billing, and account issues.Troubleshoot and resolve customer issues efficiently, ensuring a positive customer experience.Collaborate with other departments to solve complex cases...


  • Lisbon, Portugal CBT Tempo inteiro

    Company Overview: Join our dynamic and international team in Lisbon! We are a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers....


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Pinterest is looking for a Customer Support to support and engage with its customers. You will embody the voice of business and provide insights for continuous improvement. You’ll have the opportunity to be part of a global brand success. Support an international operation throughout its pioneering and ground-breaking community...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are You a Portuguese Language Expert? We’re Looking for an Outstanding Customer Agent! About Us:  We specialize in delivering exceptional customer support across multiple touchpoints, including phone, live chat, email, and social media. By addressing account setup, technical challenges, and financial queries, we offer expert guidance tailored to the...


  • Lisbon, Portugal Talent Trail Tempo inteiro

    Role DescriptionThis is a full-time role for a Hebrew support specialist. You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in Hebrew via phone, email, and chat, and document customer interactions and feedback.QualificationsFluency in HebrewCustomer service...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Responsibilities: Provide support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone; Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service products; Provide product...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Dutch-Speaking Sales, Marketing, Customer Support & Content Moderation Roles in Lisbon, PortugalAre you ready for an exciting opportunity abroad? We are searching for Dutch speakers who are eager to relocate to Lisbon, Portugal and join our team in Sales, Marketing, Customer Support, or Content Moderation roles. Lisbon offers the...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Position Overview We are looking for a Customer Support Specialist who is fluent in German to join our team in Lisbon. In this role, you will provide excellent customer support by assisting clients with their inquiries and resolving any issues. The position is on-site, with shifts scheduled from Monday to Sunday between 7 AM and 11 PM. We welcome candidates...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    About the Company:Join a leading global company specializing in providing exceptional customer support services. We are currently seeking Italian-speaking Customer Support Advisors to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to work in an international environment with excellent growth potential. Position: Italian Customer...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisbon, Portugal KultureTalent - Global Talent Tempo inteiro

    Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Italian? This is your chance to work as a Customer Specialist for one of the Big CS/IT companies in Lisbon * Availability to start right away Responsibilities: - Communicate with customers via chat, e-mail & calls (small percentage) - Track and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Automotive Customer Support will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products Identify, reply and solve customer’s requests via phone, email, and chat Providing professional customer service solutions over the phone,...


  • Lisbon, Portugal Red Frog Recruitment Tempo inteiro

    Join one of the world’s leading companies, dedicated to innovation and excellence in customer support. Our Lisbon office is hiring German Social Media Customer Support Advisors to assist users with their inquiries and issues. As part of this exciting and dynamic environment, you will provide customer support through social media platforms, ensuring a...