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Competitive Salary- Norwegian Customer Support in Lisbon

2 meses atrás

Lisbon, Portugal Cross Border Talents Tempo inteiro

Key Responsibilities:

  • Respond to customer inquiries through phone, email, and chat in Norwegian.
  • Provide assistance with product-related questions, troubleshooting, and general support.
  • Ensure timely and effective resolution of customer concerns while upholding high service standards.
  • Maintain accurate documentation of customer interactions and feedback in our systems.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Engage in initiatives aimed at enhancing customer satisfaction and service quality.

Requirements:

  • Native Norwegian speaker with strong communication skills.
  • B2 level proficiency in English.
  • Previous experience in customer service or a similar role is preferred.
  • Excellent problem-solving skills and a customer-focused mindset.
  • Ability to work both independently and as part of a team.
  • Proficient in using computer systems and software applications.

What We Offer:

  • Competitive salary along with performance-based bonuses.
  • Comprehensive training and ongoing support to help you thrive.
  • Opportunities for career advancement within the organization.
  • A dynamic and collaborative work environment in Lisbon.