Remote Customer Support Representative

Há 1 mês


Lisbon, Portugal Cross Border Talents Tempo inteiro

Job Title: Remote Customer Support Representative - French and Italian Speaking

Location: Remote (Portugal)

Are you fluent in French and Italian? Do you have a passion for helping customers and providing exceptional service? We're seeking talented individuals to join our team as Remote Customer Support Representatives. This is a fantastic opportunity to work from the comfort of your own home while supporting customers in French and Italian languages.

Responsibilities:

  • Provide outstanding customer support via email, chat, and phone in French or Italian languages.
  • Assist customers with inquiries, troubleshoot issues, and provide solutions in a timely and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members and other departments to resolve complex issues.
  • Continuously strive to improve customer satisfaction and retention.

Requirements:

  • Fluency in both French or Italian language (spoken and written) is essential.
  • Excellent communication skills and a customer-oriented mindset.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and efficiently in a remote environment.
  • Prior experience in customer support or a related field is preferred but not required.

Perks:

  • Work from the comfort of your own home
  • Competitive salary with performance-based incentives.
  • Opportunity for growth and advancement within the company.
  • Join a diverse and supportive team committed to excellence.

If you're fluent in French or Italian and passionate about providing top-notch customer support, we want to hear from you Apply now to join our team and embark on a rewarding remote career journey.



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