Operations Specialist

2 meses atrás


Lisbon, Portugal Euronet – EFT Segment Tempo inteiro

We are looking for a motivated, talented and results - oriented professional, who want to embark on an exciting career journey with us

 The role is a great opportunity to become part of our international Operations team, in an innovative and rapidly expanding Financial Services and Payment Provider company.

KEY RESPONSIBILITIES:

  • Network service management and incident follow-up/escalation with ATM/POS vendors (Cash in Transit Companies (CIT), site contacts, maintenance suppliers, Telecommunications and Security companies).
  • ATM/POS network maintenance activities’ management (preventive maintenance, software updates, corrective patches).
  • Analyse & Report ATM/POS network performance.
  • Collaboration with Euronet Central Operations teams to solve/mitigate potential incidents.
  • Vendors Contract Management and SLA control/mitigation.
  • ATM/POS Inventory management in company’s databases.

Requirements

GENERAL REQUIREMENTS:

  • A degree in IT or Information Systems would be considered a plus, but not essential.
  • Previous working experience in Operations or Network monitoring functions, preferably in sectors as banking, financial services, telecommunications.
  • Fluency in Portuguese and very good English language skills (both verbal and written).
  • Valid category B driving license.
  • Must have legal right to work in European Union without a visa sponsorship.
  • Computer literacy in MS Office.

COMPETENCIES:

  • Very good communication skills.
  • Good analytical skills.
  • Results orientation and can-do mentality.
  • Problem-solving skills and time management skills.
  • Able to work independently as well as in a team.
  • Proactive in anticipating problems and potential solutions well in advance.

Benefits

  • Work in dynamic, stable, international environment.
  • Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.



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