Application Support

2 semanas atrás


Lisbon, Portugal Alter Solutions Tempo inteiro
Job Description

Main Responsibilities:

  • Support the business in their IT needs and understand the business workflows and scenarios;
  • Maintaining a proper coverage in their designated shift;
  • Voluntarily picking up work and tasks as received over email, tickets or in person;
  • Provide business, team members and other project/task partnering teams updates on the issue/task/project;
  • Documenting and training other team members;
  • Shadow other team members and seek to learn to improve day to day coverage of the platforms;
  • Sharing knowledge within the team as well documenting the issues/incidents for better follow up;
  • Improving day-to-day tasks by writing scripts and automate tasks that are procedure oriented;
  • Contribute towards better post-release checkouts;
  • Understand the underlying issue and the associated patch fix/release and identify systemic issue;

Qualifications

Technical skills:

  • Basic knowledge and capabilities in scripting languages, network, Windows and Linux environments;
  • Oracle WebLogic knowledge is a plus;
  • Business knowledge: Candidate should be looking to build upon a solid knowledge base in Investment Banking and trade workflow from creation to accounting;
  • ITIL understanding is also a plus;
  • Oracle SQL knowledge is mandatory.

 

Language skills:

  • Fluency in English 

                                                                                                       

Soft skills:

  • Good relational qualities;
  • Good communication;
  • Accuracy, reactivity & proactivity, autonomy and curiosity;
  • Interest in learning the Business;
  • Team spirit;
  • Client focus.




  • Lisbon, Portugal askblue Tempo inteiro

    Do you know AskBlue?We were born in 2013, and we provide services in the field of information technology.We are looking for Application Production Support to join our company in one of our projects, in Lisbon.RESPONSIBILITIESTechnical support of all the environments hosting BNP Paribas applications, both locally developed and third parties internally...

  • Italian Application Support

    2 semanas atrás


    Lisbon, Portugal Alter Solutions Tempo inteiro

    Job DescriptionAt least 10 years’ experience in a similar positionMain Responsibilities:File transfer team is in charge of delivering the best solution to face business file exchange needs Main Activities:Contribute to the analysis about new flow exchange providing the best tech solutionImplement and/or follow up of new flow coding on Local Platform and...


  • Lisbon, Portugal askblue Tempo inteiro

    Do you know AskBlue?We were born in 2013, and we provide services in the field of information technology.We are looking for Application Production Support to join our company in one of our projects, in Lisbon.Tasks:Provide first class support to all users of the system in a timely and efficient manner;Liaise with the developers to communicate issue...

  • Application Support

    Há 1 mês


    Lisbon, Portugal Inetum Tempo inteiro

    Perfil Yes, we have a lot of challenges for you! Check out the details: • Bachelor’s Degree in Information Technology or similar; • At least 1-year experience in technical support; • Experience working on SQL; • Good knowledge of Oracle Database; • Analytical and problem-solving skills; • Excellent communication skills; • Good...

  • Application Support

    2 semanas atrás


    Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Company Description ABOUT ALTER SOLUTIONS PORTUGAL Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries:...


  • Lisbon, Portugal askblue Tempo inteiro

    Do you know AskBlue?We were born in 2013, and we provide services in the field of information technology.We are looking for Application Production Support to join our company in one of our projects, in Lisbon. Requirements:At least 5 years-long experienceTeamwork attitude: work cooperatively toward a common objectiveAccuracy: manage details to fully...


  • Lisbon, Portugal Devoteam Portugal Tempo inteiro

    Job DescriptionDetermining hardware and software solutions.Resolving technological problems.Diagnosis and correction of flaws.Resolving network problems.Installation and configuration of hardware and software.Interviewing clients to swiftly determine the source of their problem.Giving customers fast and accurate feedback.QualificationsExperience in...


  • Lisbon, Portugal WhiteSource Tempo inteiro

    Responsibilities : Performing security source code analysis. Analyze application vulnerabilities and provide mitigation strategies. Researching, designing, and writing application security rules for detection, while working closely with a development team for SAST Analyzing different programming frameworks in different programming languages for...

  • Application Support

    2 semanas atrás


    Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Job Description Main Tasks Support the business in their IT needs and understand the business workflows and scenarios Maintaining a proper coverage in their designated shift Voluntarily picking up work and tasks as received over email, tickets or in person Provide business, team members and other project/task partnering teams updates on the...

  • Application Support

    2 semanas atrás


    Lisbon, Portugal Alter Solutions Tempo inteiro

    Job Description   Main TasksSupport the business in their IT needs and understand the business workflows and scenarios                                                                  Maintaining a proper coverage in their designated...


  • Lisbon, Portugal Alter Solutions Tempo inteiro

    Job DescriptionThe goal of the Application Production team is to prepare a suitable application’s environment and maintain it up and running providing an effective, responsive and proactive level of support.Responsabilities:Technical support of all the environments hosting the companie's applications, both locally developed and third parties internally...


  • Lisbon, Portugal Inetum Tempo inteiro

    Perfil Bsc/MSc in Information Technology area; Previous working experience in Middleware administration/support (WebSphere, WebLogic, SOA Suite, …); Experience with Linux systems administration; Detail-oriented and highly analytical skills; Team spirit. Organização Somos um grupo de consultoria digital ágil e internacional que foi...


  • Lisbon, Portugal Richemont Tempo inteiro

    CONTEXT You aim to reach excellence to provide high quality of service for our IT Teams and end users around the world? You are passionate about identity & access management (“IAM”); you have a strong appetite to learn, progress and evolve continuously, building a strong relationship with our teams? Join us!  As part of the IAM team your role...


  • Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Company Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada,...


  • Lisbon, Portugal Richemont Tempo inteiro

    You aim to reach excellence to provide high quality of service for our IT Teams and end users around the world?   You are passionate about identity & access management (“IAM”); you have a strong appetite to learn, progress and evolve continuously, building a strong relationship with our teams? Join us!  As part of the IAM team your role would be...

  • L1 Support

    2 semanas atrás


    Lisbon, Portugal Alter Solutions Tempo inteiro

    Descrição do emprego>3y, SQL, ITIL, AS400, com ENG e FR fluenteWhat you’ll do:Provide front line support and act as primary contact for SLIB’s clients and internal technical/support teams.Log all questions, incidents, problems and requests with accurate and complete informationResearch and respond to all calls, e-mails, and requests in a professional,...

  • L1 Support

    2 semanas atrás


    Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Descrição do emprego > 3y, SQL, ITIL, AS400, com ENG e FR fluente What you’ll do: Provide front line support and act as primary contact for SLIB’s clients and internal technical/support teams. Log all questions, incidents, problems and requests with accurate and complete information Research and respond to all calls, e-mails, and requests in...


  • Lisbon, Portugal Epam Tempo inteiro

    Description DESCRIPTION Our client is a multinational universal bank and financial services holding company. Requirements 3+ years experience in production application support Proficient relational database concepts knowledge Advances beginner: Web, Desktop, Batch Applications architecture concepts knowledge Advances beginner:...


  • Lisbon, Portugal Jobs Europe AB Tempo inteiro

    Introduction Teleperformance Portugal compte 12 000 collaborateurs, en servant ses clients dans 37 langues et sur 67 marchés. Nous sommes également l’une des 25 Meilleures Entreprises pour Travailler en Europe. Peu importe qui vous êtes, d’où vous venez, vous trouverez votre place à TP. Rejoignez-nous!Responsibilities Vous recherchez une...

  • Junior IT Support Engineer

    1 semana atrás


    Lisbon, Portugal Pipedrive Tempo inteiro

    We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...