cloudbeds

Cloudbeds is seeking a Director of Customer Support to lead a fully remote, global team and transform reactive support into proactive partnership for hoteliers worldwide. You will own queue health, response quality, and agent wellbeing while driving faster resolutions and higher CSAT in a SaaS environment. You'll collaborate with Product, Onboarding, and...

Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role...

Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role...

Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role...

Cloudbeds is seeking a Global Director, Mid-Market Onboarding to scale the onboarding function for the fastest-growing customer segment. You will lead the team from contract through go-live, adoption, and transition to Account Management, building frameworks, standards, metrics, and capabilities that make the onboarding experience world-class and repeatable...

Customer Support Coach for Cloudbeds, a remote company, focusing on hotel partner advocacy, inquiry resolution, and software adoption through training and feedback.

Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role...

𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗖𝗹𝗼𝘂𝗱𝗯𝗲𝗱𝘀 𝗨𝗻𝗶𝗾𝘂𝗲 At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds is seeking a Hypercare Onboarding Coach to facilitate client transitions onto our platform, ensuring high-touch support and empathetic engagement throughout the process. This remote role requires substantial experience in hospitality or SaaS, with a focus on managing technical issues and maintaining excellent client relationships. The ideal...

Cloudbeds is seeking a Director of Customer Support to lead a fully remote, global team and transform reactive support into proactive partnership for hoteliers worldwide. You will own queue health, response quality, and agent wellbeing while driving faster resolutions and higher CSAT in a SaaS environment. You'll collaborate with Product, Onboarding, and...

Cloudbeds, a remote-first hospitality software leader, seeks a Staff Software Engineer in Revenue Intelligence. You will shape system architecture across AI-powered pricing, demand insights, and automation, working with data pipelines, APIs, and cloud infrastructure in a globally distributed team. The role emphasizes hands-on leadership, architecture...

𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗖𝗹𝗼𝘂𝗱𝗯𝗲𝗱𝘀 𝗨𝗻𝗶𝗾𝘂𝗲 At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations...

𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗖𝗹𝗼𝘂𝗱𝗯𝗲𝗱𝘀 𝗨𝗻𝗶𝗾𝘂𝗲 At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations...

Cloudbeds is seeking a Director of Customer Support to lead a fully remote, global team and transform reactive support into proactive partnership for hoteliers worldwide. You will own queue health, response quality, and agent wellbeing while driving faster resolutions and higher CSAT in a SaaS environment. You'll collaborate with Product, Onboarding, and...

𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗖𝗹𝗼𝘂𝗱𝗯𝗲𝗱𝘀 𝗨𝗻𝗶𝗾𝘂𝗲 At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...